I asked for an pre-season inspection of a previously working furnace. Now,$ 800+and three visits later it no longer works. The company is more interested in the $300 and refuses to even look at it until the ransom is paid. The amount is not yet due. After the first $500 was spent, they recommended it replaced. I have yet to redeive invoices, only bills. I got another company to look at it and it was a blocked chimney. None of the work done by Aire One needed to be.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Inspect the chimney. That was the problem.
- Company Response
Hello Ann, thank you for voicing your concerns. I am glad that Aire One Heating and Cooling was able to respond to your multiple furnace break downs so quickly. We try very hard to keep our customers comfortable in their homes. Unfortunately sometimes with extremely old furnace equipment it is difficult to keep it running in top condition. This is why after the first two calls (second call was free) it was suggested to look into buying a new furnace. We have multiple financial options available if this is a concern and Aire One is always willing to work with its customers in this regard. Your comfort is our top concern.