I have had nothing but issues with this company from the start. Claims to have no hidden fees yet when it came to my final bill random fees where charged. Nothing was mentioned of any of these fees not even with my estimate. When I called to discuss these fees I was transferred to multiple employees claiming to be the GM but had no idea what they were talking about. They do not care about customer satisfaction at all its shocking. I have never dealt with such incompetence in one company in my life. Also they will not tell you when to expect your shipment and can not track it for you all you are told is that the movers will call you 24 hours before they deliver so you are pretty much waiting around till they call so you can't even plan to take time off work nothing. They claim to be rated "A" in the Better Business Bureau but they are actually an "F" rated company please check BBB and DO NOT use this company! The people at the call centers are very rude, uneducated and unprofessional. Save yourself the money and headache go with another reliable company.
- Approximate cost of services:
- $2,957.00