I contacted Maple Vac because of all the Vaughan Citizen rewards they have won. They did not let me down. Frank came to my house in the morning, inspected my central vac system, took the canister with him and returned at 6pm that same day. He also serviced a separate Hoover vac I had. Both were returned and in excellent working order. Frank was so honest with us and gave us several options to cater to our budget. Thank you Maple Vac for your promptness, efficiency and honesty. I highly recommend Maple Vac to anyone looking to repair a broken vac.