Carbon Computing

Apple Canada asked me to come here to fix my iMac since all Apple stores are temporary closed and Carbon computing is authorized repairs shop. I paid 325 CAD as they claimed that my hard drive is failing. After 15 days I received my iMac, but they forget to ship my power cord/cable. So I waited for another 4 days. Then, surprise! Computer is worse than before, same problem happened way more frequent the pre-fix. I emailed the store multiple time including retail staffs Alex as well as their technicians Jonathan. After half a month after I paid them, and 3 days after I actively email them for solutions. still no one reply me as my computer sit there , not usable, broken than before. I am communicating with Apple Canada, as they said, Apple can only support me but they cannot tell what carbon computing what to do. I will update once Apple Canada start to have conversation with the store. BE CAREFUL IF YOU ARE FIXING APPLE PRODUCT WITH THEM. After paying money, you can only BEG THEM to do what they were supposed to do. Very sad and horrible service tbh.