The Home Inspectors Group

Home Inspection
Toronto ON M3J 2P1
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Home Inspection
The Home Inspectors Group
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73%

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Reviews for The Home Inspectors Group

Average customer rating:
7.3 10 (46 reviews)

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Lorraine in Dalkeith
Lorraine in Dalkeith
1 review Dalkeith, ON
10/10

Transparency and Dependability

Getting someone to come out to a country property is not easy. I was turned down by several other companies. Home Inspectors Group found a local energy assessor and scheduled a convenient time for him to come to our home.
The Assessor was knowledgeable, was thorough and gave great advice. He also listened and responded to our concerns.
The office staff noted that there was a new Enbridge initiative and ensure that we were enrolled for access to rebates as well as a loan.
This was an unexpected bonus.
Will recommend Home Inspectors Group.

Approximate cost of services:
$600.00
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Rob and Janie
Rob and Janie
1 review Gloucester, ON
10/10

The Home Inspectors Group

At the end of November 2024 we installed a new heat pump and made changes to reduce air leakage in our home This group was responsible for conducting a pre and post audit on my homes energy efficiency. The inspector doing the audit was professional and quite knowledgeable, able to explain technical jargon. The Home Inspectors Group then successfully applied for the applicable Ontario grants. Their office tracked the rebate application for me and once the rebate cheque was received they provided a detailed explanation of the cheque amount and confirmed it was the correct amount.

Approximate cost of services:
$700.00
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Private User
Private User
Private User reviews Etobicoke, ON
0/10

Poor advice and service

I asked them for advice related to eligibility for energy rebates, and provided all relevant documentation related to assess my eligibility. They said I would be eligible, performed the audit. After payment they mentioned I wasn't eligible. I spoke with the rebate provider, who reviewed my file and indicated that any licensed energy auditor should have known I wasn't eligible looking at the documentation. Do not recommend, poor customer service.

Approximate cost of services:
$220.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Home winterproofing program

The individuals that came to my home were all very professional, knowledgeable and patient. I am very happy with the work done.

Approximate cost of services:
$900.00
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Private User
Private User
Private User reviews Ajax, ON
0/10

Not answering call

after final audit,when there is time of file submission,they are not answer my phone and keep delaying.

Approximate cost of services:
$600.00
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DougRV in Oakville
DougRV in Oakville
6 reviews Hawkestone, ON
4/10

Nightmare Booking An Appointment

After multiple calls back and forth, emails, etc. I finally was able to book an appointment for my final energy audit. Incredibly frustrating! You need to invest in more operators or better still an online appointment booking system.

On the positive side Joseph the auditor was great. Friendly and very professional.

Approximate cost of services:
$800.00
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Kevin in The Beaches, Toronto
Kevin in The Beaches, Toronto
14 reviews Toronto, ON
10/10

Joe Hellenbrand is the best!

Joe Hellenbrand was out this week, and I'd use his services again in a heartbeat. Joe has helped my wife and I to identify where we can make our house more energy efficient, and he's assisted with the Enbridge and Greener Homes rebates from start to finish.

If you're considering making energy efficiency upgrades to your house, I recommend that you reach out to Joe and HIG to help you with your energy audits. You can reach joe at joe@hhii.ca

Approximate cost of services:
$210.00
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Mary Ann in Nepean
Mary Ann in Nepean
2 reviews Toronto, ON
10/10

Home Energy Audit

The people at The Home Inspectors Group were very helpful in ensuring I understood the government rebates available and the process that was required. They were able to schedule my pre and post audits quickly so that I could schedule my heat pumps installation asap. Charles, who conducted the home audit was very friendly and helpful in recommending the best plan of action to improve my home energy rating. Thanks so much Yanique, Daden, Susan, Samantha and Charles.

Approximate cost of services:
$750.00
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Judy in Toronto
Judy in Toronto
0 reviews Toronto, ON
0/10

Air ceiling assessment

The advisor came to my home to do Pre and Post assessment. We did as he suggested. After he finished post assessment, he said "everything is fine". But I didn't get the refund from the government for the Air Ceiling improvement. Very disappointment. Not satisfied with the service.

Approximate cost of services:
$600.00
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NM
NM
4 reviews Angus, ON
10/10

Energy Audit Inspection

I would recommend this company for anyone looking to complete an energy audit for the Greener Homes Grant. The inspection itself did not take long and was very thorough. Terry was extremely knowledgeable and answered all my questions about the process and potential renovations.

Approximate cost of services:
$300.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Inspectors Group

We are a Registered Service Organization with Natural Resources Canada.
We help Homeowners, Utilities and business owners achieve their energy savings goals.

CATEGORIES
Home Inspection
SERVICES
Energy Audits, Blower Door Tests, Energy Management, Energy Advisor Training and Certification
WEBSITE
https://thehomeinspectorsgroup.com/
YEAR ESTABLISHED
2005
PAYMENT METHOD
Credit Card & E-Transfer
LICENSES
Service Organization Registered under Natural Resources Canada
MEMBERSHIPS
EfficiencyCanada.org
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.