Pest Solution Services Bed Bugs Specialist

We used Pest Solution Services for bed bugs treatment. While interviewing various companies we found that in difference to other companies they add dry steam prior to chemical application, this is a step recommended by Government agencies. We noticed that Muhammad worked diligently to examine and treat every nook and cranny. While other companies stated that their total time to treat a whole house will be one hour, Muhammad worked mostly on a section of the second floor for about 3.5 -4 hours.
Muhammad displayed an urgent attitude to eliminate any possibility of bed bugs, dealing with him revealed a gentleman with pleasant demeanor, we recommend his service.
T.T. in Richmond Hill

This is going to be long but if you are as traumatized as I was by the discovery that you are housing bed bugs, then you'll probably appreciate it. Within three weeks of living in our new (1.5 year old) condo rental, I discovered a bed bug casually perched on a baseboard. I immediately killed and saved it. Within the following weeks my partner and I were finding and killing 5-10 baby bedbugs per day in different rooms of the unit -- living room, den, bathroom, and finally, bedroom. From what my research told me, this was highly unusual. Our bed was clean and we were not getting bites, which is fortunate because we have an 8 month old baby.

We went through a painful couple of weeks -- our landlords blamed us, accused us of finding a dead bug and planting it, you name the harassment and we were subject to it. The condo property management uses a big-name company and when I found out, I was devastated. The big-name company generally require multiple treatments to "control" the problem -- since we have a baby, this would mean extensive unit preparation and 24-48 hours in a hotel for our family every two weeks until the problem was solved, which could potentially take months -- we were facing an incredibly expensive, disruptive and traumatic experience.
The PCO from the big-name who came to inspect our unit only heightened my anxiety about working with his company. He delayed our treatment process by a week -- he took my number and said he would call me to schedule an appointment and never did. I found out that this is apparently against their policy. We received several documents on treatment preparations (that I had to forcibly track down from building management) but with conflicting directions -- one page said to bag everything, another said not to. One said to steam our furniture in advance, another said that the PCO would do this. No one would get back to us with clear instructions and finally when one representative (and one sheet of paper) confirmed that we would need to thoroughly vaccuum baseboards daily after the treatment (not possible without daily childcare) we cut our ties with the big-name and decided to call Muhammad with Pest Solution Services.

From the moment I called Muhammad, I truly felt that we had found a solution and a solution is genuinely what Muhammad offers, not "pest control" but "pest solutions". When I asked Muhammad about the daily baseboard vacuuming, he chuckled and said "why would you need to do that? when I do my job, the bugs are gone. there is nothing left to vacuum." He explained that our case was particularly challenging since the bugs were in all of the rooms and not just in the bedroom and his fees for this kind of work were higher than normal. His price was higher than the big-names in the short-term but not in the long-term if you count the outrageous expenses of multiple treatments we could have faced from the other company -- in that case, Muhammad's fees are low. Muhammad sent us clear instructions on unit preparation and explained his experience and use of minimal chemicals around children. All of this was great news to us. We finally felt calm, like a solution was truly in our future. Our landlords, even after explaining the cost breakdown, were taken by the big-name of the big-name company. We finally offered to pay for the treatment ourselves as long as we could go with Muhammad. They could not say no to that. As soon as Muhammad arrived, it felt as though the nightmare was over. We felt taken care of. He did a thorough inspection, over-turning ever single piece of furniture -- he even removed the door-stops to check inside of them. He could not find evidence of bugs in our furniture or in any of the usual places. He said that never in his life had he seen something like this, but with that being the case, Muhammad's expertise was enough for him to eradicate our problem. He steamed and vacuumed our carpeted bedroom (a breeding ground for bugs), he steamed our mattress and bed furniture. I believe he used a pheromone to draw the bugs out from under the baseboard. He then sprayed all of the baseboard, the closets, every single crack and crevice. He could not find any living bugs at this point (he would have killed whatever was in the carpet) but he did find the molted skins of the bugs in the baseboards outside of the bedroom, on the ceiling of the bedroom closet and inside our heating-tank encasement in the living room. He used a residual dust in all of these areas and more -- behind the electronic socket covers, switchplates, our bedframe, in the area near the heating tank. I even found some dust on a corner between a utility cupboard and the ceiling. After the treatment, we stopped seeing the bugs but were concerned about some marks. Mohammad returned for a prompt follow-up when my neurosis got the best of me. I believe I was scratching old bites, but we inspected the unit again and had him install bed bug moats for our bed and our baby's crib as well as the latest technology in bed bug monitors that use C02 and two kinds of pheremones to attract the bedbugs -- these detectors have a better detection rate than expensive dogs. We were also able to purchase mattress encasements (even for a crib) through Muhammad. Other than a recommendation to use double-sided tape on the back of the monitors (they are as sticky as advertised, it turns out) we are completely satisfied. Muhammad went over-the-top to help give us a solution and then peace of mind after. He understands the trauma of bedbugs and was happy to indulge my obsession with them in detailed conversation about their breeding habits and neurological function. Ultimately, with his beyond-thorough inspection, he was able to give us his professional interpretation of what had happened in our unit -- it was most likely the previous tenant who unknowingly had the bugs and when she moved out (this could have been by moving the bed frame or mattress out the door while moving out) their nest was disturbed and they scattered, then bred -- as bed bugs apparently do. Muhammad is the best there is.

When we discovered bedbugs in our house we called a company who just sprayed our baseboards. After two more sprays, we still had a problem. I called PSS in a panic. Muhammad Akram came to do a thorough inspection of the house and found where the bugs were hiding. He spent 8 hours examining behind shelves, baseboards, and in wall sockets and carefully removed the eggs. He explained every step, showed us what he had found and then he sprayed. He returned 10 days later to follow up, inspect again and injected a long lasting behind the baseboards. He was always available to answer questions, even when I called in the evening or on weekends. Muhammad was punctual, very knowledgeable and compassionate. I recommend him very highly!

A few weeks ago my wife and I started noticing bites and after a week or so came to the conclusion in might be bed bugs. After calling Orkin (my condo's reco) and a few other places that offered the "heat treatment" and either not hearing back or reading bad reviews I came across PSS and Mohammad on Home Stars.

All I can say is that I am extremely happy the other guys took a few days to call me back. Mohammad returned my call with 10 minutes and scheduled an appointment immediately. He came to our place and my wife showed him a bug we had found and kept in a ziploc (highly recommend you do this if you find one...don't kill it and throw it out. capture it, put it in a ziploc and show it to him. He can immediately identify the bug and crazy enough male/female etc etc).

He then told us exactly what we needed to do and came back two days later (on a Sunday) and did the treatment. He spent the entire day from 10am to 6pm inspecting and treating every square inch of our apartment and every item in it.

Unlike other bed bug places, Mohammad is EXTREMELY thorough and clearly passionate about finding the problem/source and solving it with ONE visit.

Since his visit we have been bug free. He schedules a follow up a few weeks later and stays in touch to make sure things are good. My wife and I still had a little concern so when he came back he gave us 3 bed bug detectors that he installed around our bedroom that we could check to give us peace of mind (if you have had to deal with bed bugs you will know that the mental strain is the worst part). The detectors did just that and now we know we are bug free.

If you get bed bugs call PSS and Mohammad and you will be in good hands.

A few weeks ago when I discovered I had bed bugs a friend highly recommended I call Muhammad Akram at Pest Solution Services to help resolve the problem. Muhammed came on a Sunday to evaluate the problem and then returned two days later to treat the issue. His work was meticulous, and I was most impressed and grateful for his calm, empathetic and reassuring manner. He was punctual with his visits and responded immediately to emails and phone calls. Today he returned to follow up on his treatment, and I am happy to say that so far there is no sign of bed bugs. Thank you Muhammad for providing such quality service.

A year ago, I had an infestation. PSS were AMAZING. Mr. Akram came in and inspected every possible place where bedbugs could be. The previous company never found out where the bedbugs lived, but PSS found the source and got rid of everything. It was such a relief. Months went by, and they never came back. I am so lucky that I found this company, because reading on the internet, I know other people are not always so fortunate to have their problem solved.

However, having had them was so traumatic, that I sometimes had a fear that the bedbugs would come back. so I called Mr. Akram, and he came back. He re-inspected, and of course found NOTHING. He was very patient about my worries. He installed bedbug detectors. He suggested this because he knew I wanted that reassurance that the bugs were truly gone forever. Just having the detectors installed gave me more peace of mind, and that was what I needed.

My son had brought home bed bugs from a friends house but didn't know until he started getting bites..they were in his couch. We contacted Akram from Pest Solution Services he came right the next day..we had thrown the couch out and thought there weren't anymore but he found a casing and a live one..he treated the whole basement very carefully. He was very knowleable. He is due to come back this week to check and make sure all is well and there are no more. Thank you Akram.

After another company failed to get rid of our problem we hired Pest Solution services. Mr Akram spent a whole day in one bedroom and two more days after that in the house. Instead of just spraying chemicals he actually found the source. His work is meticulous. Follow up is caring and complete. Cannot recommend him highly enough.

My husband brought home bedbugs from a reputable hotel. Pest Solution Services provided a knowledgeable and thorough solution to our problem. Muhammed was punctual and followed up with a checkup 10 days later. Excellent service.

We initially called Akram to tell us whether or not we had bedbugs. We did not, but it turned out we did have a mouse infestation. It took three visits before he could figure out where the mice were coming in. Each time he was the one who followed up with us and there was no extra charge for these return inspections. He was vexed by the problem but determined to solve it and he did not hesitate to climb ladders or crawl into tight spaces. Eventually he figured out that the mice were coming in a hole someone had drilled to install a cable at the height of the first floor ceiling. I was impressed by his professionalism, his knowledge and especially his persistence. Thanks to Akram our house is finally mouse-free.