Brady from Etobicoke

A few weeks ago my wife and I started noticing bites and after a week or so came to the conclusion in might be bed bugs. After calling Orkin (my condo's reco) and a few other places that offered the "heat treatment" and either not hearing back or reading bad reviews I came across PSS and Mohammad on Home Stars. All I can say is that I am extremely happy the other guys took a few days to call me back. Mohammad returned my call with 10 minutes and scheduled an appointment immediately. He came to our place and my wife showed him a bug we had found and kept in a ziploc (highly recommend you do this if you find one...don't kill it and throw it out. capture it, put it in a ziploc and show it to him. He can immediately identify the bug and crazy enough male/female etc etc). He then told us exactly what we needed to do and came back two days later (on a Sunday) and did the treatment. He spent the entire day from 10am to 6pm inspecting and treating every square inch of our apartment and every item in it. Unlike other bed bug places, Mohammad is EXTREMELY thorough and clearly passionate about finding the problem/source and solving it with ONE visit. Since his visit we have been bug free. He schedules a follow up a few weeks later and stays in touch to make sure things are good. My wife and I still had a little concern so when he came back he gave us 3 bed bug detectors that he installed around our bedroom that we could check to give us peace of mind (if you have had to deal with bed bugs you will know that the mental strain is the worst part). The detectors did just that and now we know we are bug free. If you get bed bugs call PSS and Mohammad and you will be in good hands.