When I suspected that we may have bed bugs in our home (my daughter and I had bites on our bodies), I decided to call Mr. Akram of PSS based on all the positive reviews from Homestar. Mr. Akram came 2 hours after my phone call for an inspection. He checked my bed, mattresses and box spring thoroughly and found evidence of bed bugs. He also did a check in my children's bedroom but found nothing. He then suggested that I have my bedroom treated but for the other 3 bedrooms, since there were no evidence of bed bugs, I just need to buy encasements for the mattresses and box springs (he had these in his truck). It has been 2 months since my room was treated and I have not gotten any bites. I am keeping my fingers crossed.
Unfortunately, my daughter continued to get bites. When Mr. Akram came 14 days after he treated my bedroom for a follow up, he checked my daughter's room again but again found no evidence of bed bugs. Another 2 weeks later, however, I found beg bugs on the seam of the box spring encasement. I immediately called Mr. Akram and he came over right away to assess the situation and he treated my daughter's room as well. Three days after the treatment however, we found 3 more bed bugs on the box spring encasement. We notified Mr. Akram and he did another treatment. It has been 3 weeks since the second treatment and my daughter has not experience any bites.
I was and still am really traumatized from the bed bug situation. I am very grateful for Mr. Akram and his service. He was always very punctual. He followed up with me frequently after the treatments and responded to my emails/text quickly. I really appreciated his professionalism and his calm mannerism, especially during the time I found the bed bugs in my daughter's room. If you have the misfortune of having bed bugs in your home, please call Mr. Akram of PSS.
- Approximate cost of services:
- $2,000.00