Alfa Aire

I'm going to try, but it's hard to say enough good things about Alfa-Aire!

I first encountered Alfa-Aire quite a few years ago when our furnace suddenly quit in the middle of winter. I called around to a number of places and they all either wanted to charge me for an emergency visit, or would come in a few days. I had seen some good reviews for Barry and his crew; and so I also called them. They were here that night! They needed to special order some parts and got those installed the next day. Their price was very reasonable, and they were prompt, professional, tidy, and genuinely friendly!
When another issue arose a couple of years later, I called them again, and again their service and care was impeccable.

Two years ago our air conditioner died, and we didn't feel we could afford to get it replaced. After a couple of sweltering summers, we saved until we thought we had enough, but it was tight. I called Alfa-Aire and talked to Barry and asked if they could check our A/C, hoping that maybe it could be repaired. He sent Mike over to look at it within an hour! Unfortunately, after checking it thoroughly, Mike explained our old A/C unit was dead and would need to be replaced.

Being on a tight budget, we called around to a number of HVAC companies looking for the best price. I had originally wanted to go to a slightly larger A/C unit, thinking it would be stronger and last longer. Many companies were happy to install the biggest unit I could afford. Barry explained that an oversized unit would cost more and do a poorer job at properly cooling our house , as the A/C not only cools the air, but just as importantly, de-humidifies the air as well. A larger unit would run less often, and so not be able to properly de-humidify; and it's the humidity which makes the heat uncomfortable, and keeps excess moisture in the house. He could have sold me a larger unit, at a slightly higher price, but I could tell he was looking out for our best interests, all around.

Without any prompting of what other companies had quoted, Alfa-Aire's price was the same as the best quote we had from any other company, plus they could install it the next day! They came right when they said they would and did the job quickly and no mess afterwards!

To top it off, later that evening, we noticed that the temperature had not really gone down as much as we thought it would. Thinking that maybe something had gone wrong, I called them back and told them. They said they would be around first thing the next day to check up on things. In the meantime, we checked on the interwebs and found out that it often takes a day or two for a hot house to cool down if the A/C has not been running for an extended period of time. We called back and said to save the trip and maybe give it a bit longer. They said they'd still come back to double check. Next morning they showed up promptly and double checked everything, and it was all in good order. Just give it a bit more time. By the next day, the whole house was lovely and cool, and has remained so.

The point is, when we called them after the installation, they could have easily just blown us off and told us to give it more time, but they didn't! They truly stand behind their work and behind their customer... Wow!

Barry (or as he once answered the phone, "Captain Alfa!") and the Alfa-Aire crew are the real deal! Honest, professional, prompt, and friendly as well!
Barry has something like 40 years experience in his trade, and it shows! People like this seem to be hard to find these days. I feel lucky to have found them and write this review because not only do they deserve kudos, but should be supported by those who appreciate excellence!