I had this service done last year, however, did not get a chance to leave a review until now. I contacted the company in order to have someone come and take a look at our eaves troughs for both cleaning and fixing as we had some leaks. The individual sent by the company was initially quite helpful, and completed some initial repair on our upper eaves troughs. He suggested that we buy a rain barrel and he would come back to install this as well as to clean the eaves troughs. After several contacts with this individual, he would return calls but never come back when he said he would. Eventually after one month of this pattern, I contacted the company directly and they initially also did not respond, and then sent someone to clean the eaves trough and emailed a bill. When I contacted the company about why the rain barrel was not hooked up, I was told that the individual who had initially come to our home was no longer with the company and that they don't usually do rain barrel instillation. Overall, my customer service experience was not very good and I will not be returning for any repeat work from this company