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- Approximate cost of services:
- $4,000.00
- Company Response
actually i tried to call you a few times..you would never answer..your only ever mentioned issue was the opener install..which i personally didnt do or see..and it was a used opener we put in basically at no charge after we added a new rail to it..i offered to move it to where you wanted it even though from the pics i seen it was fine..then 3 months goes by..never had a penny of your money but you had doors installed in a timely matter with no deposit. you then say well there the wrong size.! huh theyve been in there for 3 months..never heard a complaint once..measure the doors there the same size as the openings..! there correct for the opening sizes which are not a normal size..but you wanted to keep them as big as possible so i agreed to order them that size..they fit yes there made to a smaller size and maybe didnt fit as youd like..but they fit
i offered to take a look and do what was needed but you said you had sent a cheque after 3 months of me being patient about payment..like i said if theres an issue i'll take care of it..but you seem to think you know my job better then i do with over 25yrs experience..!
your in business too..if a customer is not happy..they should call and say hey can we take a look at things here and see if theres a resolution..not well i'll do it myself and call someone else..maybe try to pick up the phone and discuss your issues and you woulda had a resolution even if i had to reorder a door to your liking which i offered to do after 3 months once i first heard of it..
but hey i guess after 25yrs of service in the area wihout hardly a complaint..i guess theres always one thats not pleasable..found it !
