AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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Write a Review

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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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Greg in Edmonton
Greg in Edmonton
1 review Olds, AB
10/10

Home Security Support Call

When I discussed a new system with the Rep he was very helpful and easy to talk to which made getting all the information great. He was very informative and helpful and explained more services like battery replacement that they provide every 1.5 years also. The rep also mentioned that by doing a review we would get one month free which I had not heard about before. Very impressed with the support from Alarm Force.

Approximate cost of services:
$35.00
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Company Response

Hi Greg,

Thank you for your review.
We look forward to providing you with great service and the security solutions your home needs

Have a great day,
Jesi

Tony in London
Tony in London
1 review Ingersoll, ON
8/10

Wireless Home Protection

I have been with alarm force for approx. 1 & 1/2 yrs. I am satisfied with the service they have provided me. The technician did a wonderful job. Thank you.

Approximate cost of services:
$39.48
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Company Response

Hi Tony

Thank you for your review. We look forward to continue providing you with great service and the security solutions your home needs.
.
Have a nice day,
Jesi

Private User
Private User
Private User reviews Richmond Hill, ON
9/10

alarm force review

I have been a long time member 10 plus years and have always had great service from alarm force -and they have upgraded our system a few times. We like to be current on the new technology. The technicians are always prompt and efficient and able to install what has been ordered. I recommend alarm force for anyone wanting a secure security system.

Approximate cost of services:
$40.00
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Company Response

Hello,

Thank you for being a long time customer. We look forward to providing you with great service and security for another 10 years.

Have a great day,
Jesi

Charlotte in Raleigh
Charlotte in Raleigh
1 review Burnaby, BC
10/10

Excellent Service and responsive

AlarmForce is a wonderful and trust worthy company. I have lived in NC for 4 years and have had their service from my very first apartment to my now townhouse. When i moved from one location to the other they were very fast to come and install the equipment and ensure everything was working properly. I was out of town when I received a call from AlarmForce stating my front door alarm was activated. When i told them i wasnt at home, they contacted local officials and stayed on the phone with me as I traveled back home. They were very calming and very understanding as I tried not to panic. I highly recommend AlarmForce --- its great to have a piece of mind!

Approximate cost of services:
$27.00
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Company Response

Hello Charlottle,

You’re wonderful! Thank you for taking the time to write this review.

We look forward to continue to provide you with great service and the security solutions your home needs.

Have nice day,
Jesi

krystal in Calgary
krystal in Calgary
1 review Calgary, AB
9/10

Alarm force

I recomend there service fast reliable. The service person was super friendly and quick. Bundles start at 30 dollars cheap rate too keep your family safe. Thet have free quotes take s a few mins to put your mind at ease

Approximate cost of services:
$30.00
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Company Response

Hello, Krystal

Thank you for your review. We are always home for you!

Have a great day,
Jesi

Willa in Toronto
Willa in Toronto
1 review Longueuil, QC
10/10

customer care service given at Alarmforce

I called Alarm Force regarding billing dates and as always the staff were very polite, helpful,patient,courteous and understanding. I have always and continue to receive very professional help when I call for whatever reason and have gotten whatever problem solved. I would highly recommend Alarm Force to anybody needing security system..
P.S. don't know why it says below my name that I live in Toronto as I do not and am not able to change it

Approximate cost of services:
$0.00
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Company Response

Hi Willa,

Thank you for your recommendation. We look forward to providing you with excellent service anytime you need us.

Have a nice day,
Jesi

Private User
Private User
Private User reviews Burnaby, BC
10/10

Home alarm system

I selected Alarm Force as my home security provider 10 years ago and am so glad I did! Highly recommend Alarm Force. Professional, outstanding two-way communication, great technical support and customer service. A very satisfied customer!

Approximate cost of services:
$35.00
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Company Response

Hi,

Thank you fro being a longtime customer. We look forward to providing you with another 10 years of great service.

Have a great day,
Jesi

Private User
Private User
Private User reviews Hamilton, ON
10/10

Customer Service Call

We had a low system battery message on our machine when we set our alarm. I called AlarmForce and spoke with Tyler Robertson. Tyler was very kind, courteous and able to help us with our problem. I did not feel rushed at all. He made sure we changed the battery in the right spot, tested it with him on the phone and made recommendations to note when we changed the battery so we can see how long they are lasting. I was very satisfied again with AlarmForce appreciate good customer service. Thanks AlarmForce and Tyler!!

Approximate cost of services:
$0.00
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Company Response

Hello,
Thank you for taking the time to recognize Tyler's great work. He will greatly appreciate this review!
Have a nice day,
Jesi

Private User
Private User
Private User reviews Edmonton, AB
10/10

Upgraded our System

We have been a customer of Alarm Force for about 12 years now and have always had good customer service. We recently needed to upgrade our system as we wanted to add on some new technology but our old equipment was not compatible. We were happy to sign another 3 year agreement with the company to get our equipment and they were more than fair with what they provided. We are paying a little more a month now ($39) BUT this is still more than competitive with other companies that offer systems operated by apps and cellular technology. I have recommended this company to family and friends and will continue to do so.

Approximate cost of services:
$0.00
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Company Response

Thank you for your loyalty. We are very happy to hear you have decided to upgrade your service. Your recommendation means a lot and we look forward to continue to provide you with great service anytime you need us.

Have a nice day,
Jesi

Brangela West in Cumming
Brangela West in Cumming
1 review Toronto, ON
10/10

Home Security

I have been with AlarmForce since 2012. We have tried other alarm systems but nothing compares to AlarmForce. I feel so safe. I love how they listen in on the two way monitoring system befire speaking and they let you know the authorities have been called if the alarm sounds. The cameras are great. Customer Service is AWESOME. Keep up the good work guys.

Approximate cost of services:
$0.00
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Company Response

Hello Brangela,

Thank you for being a long time customer and for taking the time to write this review.
We are always watching the home for you!
Have a great day,
Jesi

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