AlarmForce

We really wanted this service but their install was hokey. They just drill holes and leave wires running down walls into plugs. If they want to be a proper company they should have better equipment or electrians work for them to get the wires hardwired in.

I've been using Alarm Force service for my home for the last many years. I've no complaint so far, system working fine and performing good. Recently I upgraded to connect the system wirelessly and also with the home Wi-Fi, and that's also working good. Overall, system is good, responsive and economical. I'd definitly recommend.

After finishing my contract with alarmforce quite a while ago, I was trying to decide if I wanted to renew with the new system alarmforce offered or if I should just stay as is...or even stop the service. After talking with a rep named Amadi (who did a great job talking with me) , I come to the decision that after 3 years of expected service, and the new system that would be installed at no charge, that I would renew. I have always had a great experience and never felt like the money wasnt well spent. The installation person was also great, reassuring me of a job well done overall by alarmforce.

We have been very happy with our service since 2014. All staff have been friendly and very accessible. Alarms are responded to promptly. System is easy to use. Staff have answered questions clearly.

Service tech. arrived on time and was very friendly. Installation was quick, and service tech. was very knowledgeable and friendly throughout entire process. He walked me through the system, and explained everything to me very thoroughly. The price I am paying each month is very comparable to other alarm system companies, and Alarm Force does an excellent job with their monitoring! I am pleased so far!

I am 74 years old! Adjusting to the "digital age" is not as easy for us as for the younger set! Alarm Force has walked me through the installation and the operation thoroughly, and with great patience. The installer was professional and polite. The Customer Service, whom you may've guessed, I had to contact with additional questions in the first 24 hours after installation, were also very competent and responsive. In addition, the "New" System and the App. are just fabulous!! Thank-you

The employee in customer relations was very helpful and very gratifying and I want to thank you for the business. The employee was very knowledgable in his job and was very accommodating
Thanks again

I have been a customer of AlarmForce for the past 4 years and never had a problem so I called regarding a system upgrade. The information and service received from the agent (Anson) was very professional. All details of the upgrade were sent to me and they scheduled an appointment right away. Good customer services is a sign of an efficient company.

I have been an Alarm Force customer for 4 years and recently upgraded my system from their basic service to their command package. The new equipment is nice and includes cameras and upgraded wall pads. Installation was okay. The installer didn't really take too much time to install things over existing product holes and so there's a little patch work that I have to do cover the screw holes from the old equipment or hide wires etc. For instance, he only covered the hole where the old wall pad was located with a wall plate when I asked him to do so. Had I not asked, he would have likely left it wide open, like a roughed-in opening of an electrical wall outlet. The wall repairs are minor, not a huge deal, but if I was doing the install myself I would have tried to cover as much of the existing holes as possible. The old system I had was often faulty too. The mobile app would often not work and would require a reset of the Dlink before coming back online and being accessible through my phone. We'll see how well this new system works, as I was assured that it was an "upgrade." Pretty good value for money though, compared to other similar systems out there. I recently had a visit from a rep of another company offering home alarm systems and the cost for a similar system that I got from Alarmforce was about 20% more per month with the other company, so I decided to give Alarmforce a second try. This other company has some nicer cameras (with audio) so I would hope that Alarmforce catches up with some of the other tech that's out there nowadays... All in all, we've had some good experiences with Alarmforce and some annoying experiences too. Are they the best system out there? IMO, no. But are they the best bang for buck? I would say so.

I have used AlarmForce's service for last six years. I like their two-way communication system. Their customer care service is excellent. I will recommended AlarmForce. They may have to reduce their pricing to remain competitive.