AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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Write a Review

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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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Alex in Calgary
Alex in Calgary
1 review Hawkesbury, ON
10/10

Upgrade of current system

We were totally impressed with the high level so of knowledge, professionalism and demeaned of Moe Someshwaran (tech) who without pressure recommended the upgrade to our incompatible current system. Appts iatwd.

Approximate cost of services:
$199.00
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Company Response

Hello Alex,
Thank you for taking the time to recognize Moe's great work. He will greatly appreciate this review!
Have a nice day,
Jesi

Iain in Saint Albert
Iain in Saint Albert
1 review St. Albert, AB
10/10

Home Security

Alarm Force is very easy to work with.. When we go on vacation, we can coordinate a neighbor to be contacted by Alarm Force if there is an issue. They also frequently test our system and answer any questions we have very easily.

Approximate cost of services:
$28.00
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Company Response

Hello Iain,

Thank your for this review.
We look forward to providing you with excellent service anytime you need us.
Have a great day,
Jesi

Private User
Private User
Private User reviews Okotoks, AB
10/10

Service

Excellent service from the call center down to the technicians who install the product. The alarm is a great piece of mind when home or away. The app is also very easy to use

Approximate cost of services:
$44.00
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Company Response

Hello,

Thank you for taking the time to write this review.
We are always home for you.

Have a great day!

Jesi

Andy in
Andy in
1 review Edmonton, AB
8/10

Tech installed new door sensors

Had problems with batteries in door sensors . Tech was quick to change out sensors and cautious as we have new kitten in house and under foot. He was friendly and respectful. He cleaned up any mess and answered all of my questions

Approximate cost of services:
$0.00
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Company Response

Hello Andy,

Glad to hear our Technician, was quick to help out. I am sure having a new kitten around was a treat for him!
Have a nice day!

Jesi

Private User
Private User
Private User reviews Ottawa, ON
10/10

Billing Suspension

We will be having a lot of visitors this summer (grand children, etc) plus a dog. We did not want to set the alarm as it would, no doubt be going off every 5 minutes. Our agent, who was quite knowledgeable, quickly arranged for our service to be suspended for the time requested. Greatly appreciated.

Approximate cost of services:
$0.00
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Company Response

Hello,

Glad to hear we were able to help!

Please give us a call at 1-866-267-2004 when you are ready to use it again, so we can run a system test.

Have a great summer,
Jesi

Private User
Private User
Private User reviews Vaughan, ON
10/10

Service

Service technician that arrived at my residence was very polite and efficient. Right from the start he explained everything that would take place during his time. He got the job done in the time frame that he mentioned and cleaned up after himself. Great customer service!!

Approximate cost of services:
$97.00
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Company Response

Hello,

Thank your for taking the time to acknowledge our technician.
We look forward to providing you with excellent service anytime you need us.

Have a great day,

Jesi

Private User
Private User
Private User reviews Hawkesbury, ON
10/10

Service

My experience has been great. They react fast to any concern or need. I can get through to customers service quick and get great answers to all of my questions.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello,

Thank you for this review.
We appreciate you taking the time to acknowledge our great team!
We are always home for you.

Have a nice day,
Jesi

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Youre safe with alarm force

I have been a loyal customer of Alarm Force for over 4 years. The equipment that they provide is manufactured by them and not some out sourced company so its secure! The customer service is very knowledgeable! You just cant go wrong for the price.

Approximate cost of services:
$30.00
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Company Response

Hello,

Thank you for your loyalty and for taking the time to recognize our Customer Service.
We all greatly appreciate this review.

Have a nice day,

Jesi

Private User
Private User
Private User reviews Hamilton, ON
8/10

gone wireless

Been a happy customer for over ten years. had to cut the cable so my old system through phone lines did not work, so for about the same cost was able to go to a wireless system and glad to do so. I also get a break on insurance which helps offset the cost of the system. Thanks Alarm Force Mark

Approximate cost of services:
$30.00
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Company Response

Hello Mark,

Thank you for being a long time customer!
We look forward to providing you with another 10 years of great service.

Have a great day,

Jesi

seriously in
seriously in
1 review Medicine Hat, AB
10/10

service

We have been with Alarm Force for many years and have had excellent service. our last move we were told there was no agent available in our city to do the install therefore we would have to do it ourselves. We asked if a service agent could come in from another location to do the install, answer was NO, when we said we weren't comfortable to do install we were told then we could go elsewhere..... very shocked by that answer and should have persued but didn't just did install ourselves. Only time of disappointment. our new location May 27th is a condo and no longer need the service, but thank you for keeping us safe for many many years

Approximate cost of services:
$25.00
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Company Response

Hello,

Thank you for your loyalty and for taking the time to provided us with this feedback. Unfortunately there are some areas where we do not have a technician to service the system. Please send your contact information to jesi@alarmforce.com and I will confirm if we have a technician in your area.

Have a good day,

Jesi

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