Aa Happy Pest Control Service Company

Pest & Animal Control
SURREY BC V3T4M4
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D. Wood in Surrey
D. Wood in Surrey
5 reviews Surrey, BC
6/10

Rat Removal

He did not guarantee his work. He said if there was a future problem, it will be $50 charge per visit. Also, for the duration of the service, he made me (the home owner) to clean the rat droppings before he would step into the infested area. I thought this was his job. Lastly, there was a large gap on the wall, which he just told me I should "block." Again, he didn't volunteer to do it. I have to hire a general contractor to do it. Overall, he spent 30 minutes placing traps and poison, and took the money. He did say he would come back 2 more times, but I was expecting him to do more like clean and actually patch all the holes.

Approximate cost of services:
$195.00
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Company Response

Sorry, for rat control with 3 times services only $195 charge, this service does not including cleaning the rat dropping, and fixing the large gap. Also, pest control is a cooperation work between pest control technician and customers, if you cannot repair the structure problem and eliminate food source, you cannot get rid of the problem. Thanks for your comment.

Previous versions of this review:

D. Wood in Surrey
D. Wood in Surrey
5 reviews Surrey, BC
8/10

Rat Removal

He told me the problem areas, set up traps and patched small holes. The poison was placed strategically.

But, he would not guarantee his work, although his website says he will. The price is for a 3 time visit, and after that there are additional charges.

Edit: I agree that it is a cooperation work between the technician and the customer.

Approximate cost of services:
$195.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
D. Wood in Surrey
D. Wood in Surrey
5 reviews Surrey, BC
3/10

Rat Removal

He did not guarantee his work. He said if there was a future problem, it will be $50 charge per visit.

Also, for the duration of the service, he made me (the home owner) to clean the rat droppings before he would step into the infested area. I thought this was his job.

Lastly, there was a large gap on the wall, which he just told me I should "block." Again, he didn't volunteer to do it. I have to hire a general contractor to do it.

Overall, he spent 30 minutes placing traps and poison, and took the money. He did say he would come back 2 more times, but I was expecting him to do more like clean and actually patch all the holes.

Approximate cost of services:
$195.00