I had front of the house double exterior doors installed which was $9,600 + Tax.
There was a large gap (1/2 inch) at the top of the doors, the installer bent a piece of siding to "plug" the hole, then used caulking on both sides of the "plug" to hold it in place. After installing the plug, installer painted 4 inches to 'show me how I could finish the gap so it didn't look bad'. The caulking does not match the door color. When I asked the installer I was told 'this is the best color we have to match your door, they/Home Depot didn't give us the factory matching caulking'. So, now I need to go get paint to match what was started and finish the job I paid $10k. I have a caulking that is not the correct color which now cannot be removed. On top of all this it took me over 6 calls and going into the Store 3 times to get the 2nd measurement - Once store Manager got involved things got a little better (but that was after many calls/visits.
Extremely poor experience, I am very disappointed.