Sales professional was great, made recommendations felt confident. Everything after that was horrible. The guy that came to measure broke my sidelite, covered the hole with drywall then said well its a crap door anyhow. After 4 months door arrived, manufactured too small and damaged before shipping. Second door arrived intact. Installers had no common sense. Needed to use a grinder on a piece of concrete. Did not inform owner nor tenant but started grinding away, leaving a thick film of concrete dust all over personal items. Did not recommend covering anything nor recommend person leave and therefore got a lungful of dust.
Communication with coordinator was sporadic and never had answers. Supervisor never cotacted me when asked and avoided any communication. Worst service I have ever experienced
- Approximate cost of services:
- $3,100.00
- Company Response
Hello, thank you so much for your detailed review. We value all reviews, reviews like yours always gives us a chance to better our services and communication. We will take your review into deep consideration and make improvements where necessary. We will always look out for another chance that you might give us for us to do better and have you on board as a loyal customer. You can always call in with questions and concerns at 1-888-337-6877 or email us at customer_care@peakinstallations.com.