Damaged Granite Extremely poor response
Fire & Water Damage Restoration review in
New Westminster
I purchased granite countertops from Home Depot and this is the company they use for installations. The initial contact and the person that came to do the measurements was great. The installation also went off well except that when they left I noticed a large chip in the countertop. I immediately contacted Valley Countertops and the customer rep was very short with me. They sent someone out to fill the hole with plastic which is quite visible and diminishes the quality of this expensive product considerably. I requested a replacement and was offered a $200 gift card instead. Would not recommend this company to anyone.
- Approximate cost of services:
- $4,000.00
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