Greenland Van Lines have moved us from Coleman Alberta to Salisbury New Brunswick a fairly long and complicated move spanning almost 3 months including storage of furniture somewhere in Toronto. I WOULD NOT RECOMMEND THIS COMPANY for following reasons:
1) Good communication when trying to get our business, very poor communication when problems and complaints have arisen.
2) Greenland was 2 days late to pickup our furniture, so we ended up “camping” for 2 days in our old house with everything packed up.
3) The worst thing happened when scheduled and confirmed delivery by Greenland for August 23rd extended to September 15th, which cost us some $1000 in hotel expenses (Greenland reimbursed us about $500), not to mention all related frustration and problems with my business matters.
4) There was quite few items damaged, couple broken beyond use and one item completely lost. I made a very conservative/modest insurance claim for $650, listing only the more serious damage. Greenland offered me $50 compensation and $120 after I complained. Eventually I refused this ridiculous compensation and decided to write a negative review.
In a summary, we are very unhappy customers, pick up somebody else.
- Approximate cost of services:
- $13,000.00