Bytown Fence & Decks

My family had a metal and glass deck railing installed by bytown. Company came to look at chipping and confirmed it was under warranty and full replacement would happen. That was a year ago. Since then we send them emails every couple of weeks and they keep saying they'll "get around to it". Phone calls aren't being returned at all. Over a year of brush offs for a very expensive installation which they confirmed was to be fully replaced. Company representative: contact me to uphold your commitment. Shocking.