North Durham Appliance

I called North Durham Appliance based on reviews in Homestars. I described my problem on the phone and they scheduled that Chris would be calling me in the morning to setup the visit. This Company was very prompt in scheduling. Chris came on time as scheduled. He already had the dryer part on hand and repaired the dryer very quickly. He even cleaned the dryer of lint as it was accumulating inside the dryer, which may become a fire hazard. This service was two months ago already and my dryer is still working perfectly.

This month, I called North Durham Appliance again to repair my fridge as it was not cooling properly. Again, the repair was scheduled promptly. This time, Kevin visited us on time - he diagnosed and repaired my fridge very quickly. He even recommended steps to ensure the problem does not recur in the future.

Glad I have found a reliable repair company that provides great service and reasonable rates!

Submitted oven repair request to North Durham Appliance online and an appointment was booked within days while also accommodating my request for as early in the morning as possible. Kevin called early in the morning on the day of the appointment, arrived on time, and quickly made the repairs. Great service overall and would definitely recommend.

Noticed oven not heating to temperature setting. Settled on North Durham Appliances through HomeStars reviews. Were quick to respond to my request for service and arranged appointment to my satisfaction within less than two days of my request. Service person determined the problem as a burned out element and quickly replaced it. Would certainly consider this company for any future appliance problems

These guys have been great, I usually ask for Chris and I recommend him to anyone who has need of appliance service. The office is well run and the office manager is very efficient at getting back to you and booking you in as quickly as possible.
I have never had a sense that I was being railroaded, I trust Chris to give an honest assessment and get the job done at a reasonable price. I will have them fix any of my appliances. the only ones I will call.

My fridge was freezing all the food and the water dispenser was starting to crack plus a minor stove issue. I called and they came over, assessed the problem and although they didn't have a full estimate I asked if the price would be anywhere near purchasing a new fridge. They assured me it would not and would let me know the cost and when they would be back. Sure enough, call came within a day or so and the price was amazing, way less then even thinking about buying a new fridge. They told me when they were coming, arrived early and everything works great. Highly, recommend these folks to anyone in the Durham area. Thank you so much.

Dryer hasn't been working for nearly 2 week. Called last week on Thursday and they booked a guy on Monday the 20th. Got a call from them around 830am. Saying the tech will be there between 930 and 1030am.

Kevin showed up at pretty much exactly 930.
No word of a lie, it literally took him maybe 5 mins to find the root cause. A blown fuse that monitor the dryer so it doesn't overheat. He had the part in his truck. Took him about 30 mins or so to change it and he tested it and it worked fine. He told me to go check my vent, to make sure it was blowing and not plugged. Sure enough the thing was partially plugged! I likely would never have noticed this!

Overall I'm super happy with the service. The quick turn around time for the repair and the cost of the repair was affordable!

I would very much recommend this company for any and all your appliances repairs!

Washer repair. Came back from vacation with a ton of laundry to find the washer not draining Called North Durham appliance on a Sunday afternoon and they were here first thing Monday morning and fixed it up in no time Would definitely recommend and use their services again

When the washer on our stackable washer/dryer combo started to vibrate wildly when it went into a spin cycle, I knew it was time to get help. After checking HomeStars, I decided to call North Durham Appliance. Right from my first conversation with the lady in the office to the completion of the repair, I was very impressed with this company. Within a couple of days of my call, they had sent out a repairman who quickly diagnosed the problem. Both shocks on our 16-year-old washer were broken. He gave us a reasonable quote for the parts and repair and advised it would take a couple of days for the parts to come in. But he assured us that they would come back as soon as they got them. Within a week of my first call to their office, our wash was repaired. The knowledge, politeness and professionalism of everyone ensured us that we had found the company that we would be dealing with for any future appliance repairs.

Very knowledgeable and helpful staff. On time and quick service. My dishwasher was stopped working suddenly, the repair staff from North Durham appliances repaired it within minutes due to their extensive knowledge and experience.

I used North Durham Appliance on two separate occasions to inspect and repair two different washing machines at a rental property I own. These guys were professional, dependable, reasonably priced, but most importantly got the job done. I would highly recommend them.

Thanks,
Mike