Update: While painting the dining nook, Mike noticed a soft spot on the ceiling (possibly due to a leak). Joseph and his team identified a caulking/flashing issue on the roof above. He's sending someone over to assess the work to be done.
We bought our 1927 house just over ten years ago and have been living with the previous owners paint choices since then. Two years ago, we discovered a venting problem with the fireplace which ended up causing superficial damage mostly to the kitchen ceiling, but the walls weren't in great shape either.
I came across Joseph’s ad online and was quite impressed with customers reviews. I sent him an email and within minutes got a call back. We set up an appointment for later in the week. Joseph showed up on time and we did a walk through of the areas (kitchen, dining nook, hallway) that I wanted to have painted. He explained the work that would be involved and we discussed the type and quality of paint to be used.
A detailed contract was prepared and Joseph came by so we could go over it together. As I work in the legal milieu, I reviewed the contract with a fine tooth comb to ensure it reflected what had been discussed during the initial inspection. Joseph was very patient with my requests for clarification and for minor changes to the wording of the contract.
The Prorise team has more than met my expectations. The work was carried out during the day (we both work full time) and although unforeseen issues added a couple of days to the initial work schedule, Joseph kept me informed on their progress. The team did their best to keep the worksite clean and organized.
Mike, the plasterer/drywaller, was very personable and hardworking. He did an awesome job prepping the walls and ceilings. I am a very picky person, so I truly appreciated his attention to detail. An unexpected bonus was that he installed our new ceiling light fixture! The painter was equally attentive to details and the quality of his work has made my kitchen look brand new!
I would most definitely recommend Prorise Painting. They’re reliable, honest and eager to please. The guest room, living room and bathroom are next on the list, so they’ll be hearing from me again soon!
Maria P