Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
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78%

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This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
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Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.8 10 (852 reviews)

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Private User
Private User
Private User reviews Delta, BC
0/10

Damage done and no action despite trying to get help

Workers smashed my stair by dropping aerator machine on it and broke out fence as well - hard to turn machine - mgr came and saw damages and confirmed it would be fixed. NOT YET! this despite trying to get help by phone and in emails.
Do not use this company as they are not responsible and will not answer their phones in follow up. WARNING!!!!

Approximate cost of services:
$1.00
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Company Response

Hello and thank you for your message. Please send your details to services@canadianpropertystars.com and we will be able to look into this for you

HamSouthVic
HamSouthVic
1 review Hamilton, ON
1/10

Lack of reponses

I have been a client for many years but this year is terrible. The company was around last week in the heavy rain. I told the gentleman that he should come back Friday or Saturday primarily because we were babysitting and our grandson was having his nap. Since that time, I have reached out locally and nationally by phone and email and still no response. I told them if not done by the end Friday, I want a refund.

Approximate cost of services:
$60.00
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Company Response

Hello and thank you for message. We understand that the service couldn't be completed in the day we were there, however when a service is delayed, we need to place you back in the rotation for when we service the area next.

We are working to complete all of pre-booked clients over the next week. Please send your information to services@canadianpropertystars.com so we can look into your situation

BLM
BLM
1 review Mill Bay, BC
0/10

lawn aeration and dethatching

We made an arrangement with the company to dethatch our lawn in March. Prepaid at their insistence. We have made numerous phone calls, emails, etc trying to contact them, and have had no response at all. I have to assume they have taken our money and run. Do not use this company. They are unreliable.

Approximate cost of services:
$288.00
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Company Response

Hello and thank you for your message. It appears from your handle that you live in Black Mountain?

We are servicing our Kelowna/Kamloops clients during the final week of April/early May.

You will be notified when the services will be completed

mk in Oakville
mk in Oakville
3 reviews Oakville, ON
0/10

Driveway Sealant on Garage Door - no response from Canadian Property Stars

Poor communication in scheduling driveway sealing. Their head office had difficulty finding work order, even though I could provide an order number emailed to me from their system. Work was performed nearly 2 months after "early bird" payment, without advance notice (car stuck in garage!) Driveway sealant was found on garage door and was not adequately removed. No note, no apology, no accountability.

Numerous attempts to contact Canadian Property Stars were made over 3 months via email and phone with no response at all.

Canadian Property Stars demonstrated poor service delivery and poor customer service. I will not do business with them again and will have to re-paint my garage door.

Approximate cost of services:
$2,938.00
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Company Response

Apologies for the inconvenience, we did have all of our cleanups and fix ups completed by end of September in Oakville and we're happy to come back next season if the garage door was not adequately cleaned up. Hard rain on fresh sealant can from time to time splash tar so unfortunately these mistakes do happen. Please call 1-866-912-5296 and provide your address for a revisit for cleanup. Thanks

Private User
Private User
0 reviews Avola, BC
8/10

De thatching

Pleasant young man very helpful and knowledgeable Did a good job & representation for his firm

Approximate cost of services:
$250.00
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Company Response

This is great to hear! Thank you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Lawn Aeration

Thank You Ahmed, you are friendly and courteous and the work you did was excellent. We will be sure to recommend you and your company.

Approximate cost of services:
$100.00
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Company Response

Thank you so much! Ahmed will be happy to hear this!

Private User
Private User
0 reviews Kamloops, BC
8/10

Lawn

Mandela and Koloa were very hardworking and polite young men. I was totally pleased with their work.

Approximate cost of services:
$600.00
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Company Response

Thank you! We are glad you are pleased with the service!

Private User
Private User
Private User reviews Penticton, BC
10/10

Lawn treatment/maintenance

They provided a lot of information about the product as well as the after care, gave the lawn a really good treatment and put down lots of seed with fertilizer. Good job.

Approximate cost of services:
$320.00
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Company Response

We are glad you are happy with the service. Enjoy your lawn!

Private User
Private User
Private User reviews Kamloops, BC
10/10

lawn aeration

Liam stopped by and aerated, power raked, and fertilized my lawns. He did a fantastic job and I would welcome him back again.

Approximate cost of services:
$450.00
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Company Response

Liam will be happy to hear about your appreciation of his work!

Private User
Private User
1 review Kamloops, BC
8/10

Great Customer service; were not stingy with seed and fert.

The sales re was not too pushy and had a very friendly demeaner. The laborer was careful not to hit the car, our shrubs, and even carefully moved some tree-ring rocks for a bit in order to get his machine everywhere he could.
I am not sure how the lawn may improve yet from thier work, since it was just done recently and time will tell.

Approximate cost of services:
$140.00
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Company Response

Thank you! Combining the service with great aftercare and maintenance will produce results!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.