Canadian Property Stars

Salesperson was not honest to get me to sign up. Claiming there were many in my neighbourhood who signed up...i found only 1 neighbor using their service. They charged me a price higher compared to my neighbor with same exact driveway i paid $300 compared to him paying $215. Their truck came after i send an urgent email to be able to get out because i was completely blocked in for 6 hours, and the snow had turned into ice. The snow truck did a quick sweep where he left the driveway with at least 3 inches of snow. The snow eventually turned into sheet of ice. They constantly showed up very late if ever, sometimes they just refuse to show up, their GPS tool doesn't work all the time. I am tired of having a slippery driveway and worried about safety of my family or others from slipping. Property Star suggested salting it, which is no good because of amount of ice...also why do they expect me to do their job for them? Picture attached is a comparison of my driveway vs my neighbor's (my neighbor uses a different snow removal company than myself)... I called to terminate several time and after two weeks, they refused to give me full refund. Please save yourself the headache and don't sign up with them, i was told at least 30 customers had switched to another snow removal company in one week.