Solicited at the door, and advised neighbour had employed them. Made promises of 2-3 trips around where thatch was the heaviest. Practically ran around the property and did not cover all the area, patches missed, the machine was constantly up in the air on one side or the other as turned round the lot, so depth unequal and spots hardly done on curves. Did not cover heavy thatched areas 2 or 3 times. When advised not happy and didn't do as promised, actually pretended he had done as promised, even when I told him I had watched his performance. Couldn't what to get rid of this contractor. My recommendation for their use would be negative to anyone. Don't want to see this contractor again. Would hope the Company would send someone else to finish job properly. If not I will write a further review about the Company standing behind its service.
- Approximate cost of services:
- $150.00
- Company Response
Hello Roger, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!