I have had the honour of working with with Ross twice in the last month as I am realtor and we run into "mold issues" and air quality reports more and more these days. In the first instance my vendors house showed mold in the basement and other areas based on an air quality report interpreted by another company. I called Ross and asked him to look at the report and provide feedback as well as come out an have a look at the problem. When Ross says they take the "mystery out of mold" he is correct. The problem which was initially quoted at 5000.00 plus by another, was idenified by Ross as a small amount of mold in the cold room and the other readings had not been taken effectively. For less than 1,000 dollars, Ross cleaned up the problem and provided new (proper) air quality reports and the buyer was satisfied and my vendor sold their house.
3 weeks later my own house which was on the market was the subject an air quality report. When it came back, the buyer (another realtor) panicked saying there was a mold problem that according to his mold specialists, would cost 5 to 15,000. to repair. Thanks to Ross who had taught me how to read these reports a little better, I saw that there were no counts that were of concern. I asked Ross to call the other realtor and speak with him. Ross did this on a Friday night while he was at the cottage on his first day off in months. When explained in a truthful and forthright fashion the buyer was satisfied with the report (which was an excellent one) and he said he will now use Ross for all of his mold issues.
I have learned there are a lot of people who will just take your money if you let them and tell you terrible things to scare you out of your dollars. Ross is one of the most honest, truthful, and fair professionals in this business. He is prompt and goes the extra mile. When in doubt about mold please call him. You will be doing yourself a favor. Thank you Ross for helping to take the mystery out of mold. Sue McArthur
- Approximate cost of services:
- $1,400.00
- Company Response
Wow, thanks very much Sue, Sometimes you just need to look at mold a little more logical than emotional and it starts to make sense.
Cheers
Ross