Service 4 Appliances

I was charged 319 dollars to "repair" my dryer. the guy claimed it was repaired and after he left it never worked. This company will not give me a refund and hangs up on us when we call them. Do not hire this company.

Rep arrived based on our request to a dryer not blowing heat. My wife let him in and he quoted us the cost to replace the broken part. My wife then left for work and the rep completed the job with the dryer functioning. We were then charged a labour rate of $280 dollars for replacing the broken part. The rep was onsite at our home for 45 minutes total. I called Susan the Customer Service manager who stated that the reps never do work without approval first for labour and parts. We never gave approval for labour... just the parts as we were told right away it was going to be $190 for the parts. Susan basically called us a lyers and said that they never do work without quoting everything.

Be very very careful with this company.

Our dishwasher broke down. The technician came on Friday afternoon, seemed in too much of a hurry to leave. His diagnosis: Samsung dishwasher is a piece of garbage, the whole front door panel mainboard needs to be replaced and some other problem. His advice: throw it out and buy a new one, he got paid his fee for his two minutes staying. We got a second opinion the next day from another company, the problem was drain pump needed to be replaced. Complete ripp-off and unprofessional, very rude customer service also. We will never use thiis company's services again and won't recommend it to anyone.

My stove did not work at all. It would trip the breaker every time it was plugged in. A technician came out and said it would cost $280 in labour but he was fairly certain he would be able to locate crossed wires or something. He seemed to fix it but I didn't realize until after he left that the warming drawer element was on and could not be turned off so I had to unplug. Company says that is a different problem and that they would have to charge me a second service call ($80) to come out plus layout to fix. They say I signed off on it working. They took no responsibility for the fact that the technician inadvertaintly (I assume) caused this problem. I did not get them to come out again. They are not to be trusted.

Reception was very friendly, gave me my different options for the booking time, asked me when I am coming back home so they’ll know what time they can be there. My fridge was repaired right on spot, he had all necessary parts in the truck. Great company!