Reid's Roofing Ltd

We had checked the reviews and found great comments on Reid's service. As our installation is now complete, we can provide the same review. Great service, all the folks we dealt with were personable, friendly and professional. Thanks Reid's for a job well done!!

From the get go Reid's has provided outstanding service. A serviceman was out to my house quickly to diagnose the issue and scheduled the work to be completed soon after. The repair crew was punctual, knowledgeable, courteous and took care to provide a quality end product. They cleaned up after themselves and provided a good description of the work they did before leaving.

We had Reid’s do our roof last summer, and we were so impressed by them that we had them return to do some attic installation and some fascia repair this year! Everyone that we’ve dealt with at Reid’s, from Tamara in the office, to Pete the service manager to all of the work crews, were professional and friendly. Communication was fantastic, work was fast, thorough, and tidy. Very reasonable pricing and we were given many options to suit our budget. Many thanks!!

Looks great! The bulk of the work was done while I was away. It was very nice to come back to new looking roofs. Although did not win the bid to shingle my garage, Reid's Roofing was the only one to follow up and check how the project was going. That attention to customer service along with very competitive bid for finishing with the soffits, fascia and eaves won them the job for both the garage and the house. Very prompt and pleasant interaction. Unfortunately weather did not cooperate with a dump of snow making cleanup harder. Overall very happy with the finished product. Thanks guys!

I was completely satisfied with the job done by Reid's Roofing from initial visit to estimate to the work done by the roofing team. Jake provided an estimate in a timely manner and was very helpful in suggesting options for different types of shingles. He re-estimated the job for each type I was interested in. The roofing team were polite and answered my questions. They worked very efficiently and seemed to have a good time while getting the work done. They cleaned up all debris and left my property in great shape. The roof looks great and I am very happy with the work.

We hired RR after Jake was recommended by a contractor contact. The work involved installing a ridge vent on a low-slope membrane roof to reduce ice damming and patching a small spot of the roof that had a tear.

Ridge venting a low-slope roof can be challenging. He knew his stuff and took his time to explain possible solutions. He didn't over-promise and was frank about the viability of different options. He took the time to have an installer come and verify that a project could be done the way we had discussed before providing a quote to ensure that the quote would be accurate.

The rain delayed the work by a week or two but that's not their fault. They got the work done within the time frame that we needed and it looks to be high-quality work. When they discovered that work we had planned didn't need to be done, they didn't re-do the work to get paid more, they advised us that the work was unnecessary and only billed us for the work that needed to be done. We paid for the job on completion and weren't asked to pay up front.

We're very satisfied with RR and will use them again.

Reids Roofing went out to Redwater for me to do an estimate, which was great.
They then went back and did a superb job of installing the new eavestroughs on the house and garage.
Everyone I dealt with was very professional and informative.
Thank you for a great job done in a timely manner!
Peter

Excelent service and communication. From the quote by Jake, to the final inspection and fixes, the job was done beyond my expectations. At my request they even removed some plywood so we could inspect the joists to make sure they were solid. After completion, Jake inspected the job and did all necessary touchups. Even made the effort to obtain and replace a small piece of siding that had been slightly damaged. I was very happy with Reid's Roofing and recommend them highly.

Our home had a cedar shake roof that needed to be replaced after approximately twenty years. I received 4 separate estimates from different roofing companies including Reid's Roofing. Their estimate was very easy to understand, accurate and completed by Jake who was very easy to work with. Our job was assigned to Nigel and his crew, they did a great job, it took them two full days and our roof looks great. They did a great job keeping the work site, our back and from yard clean during and after the job. We were very impressed with Nigel and his crew and we highly recommend them for any roofing needs you may have.

In 2016, I had another roofing company - not Reid's - replace the shingles on the low slope roof of my home and at the same time had an electrician install an exhaust fan in the main floor bathroom.
That Christmas, during unusually warm weather and a family dinner, water started dripping down the dining room light onto the dinner table from the ceiling. After looking into the attic the following morning we found frost and ice everywhere – particularly around the area of the new exhaust fan.
The shingle company came out and installed a few more whirlybirds thinking that would fix the problem.
The electrician also came out and insulated the fan which should have been done during the initial installation. Neither action fixed the problem.
Large stains on the ceiling started to appear in the main floor hallway and foyer. After two years and the staining simply getting worse without anyone seeming to know what to do, I called Reid’s in the fall of 2018. They had been recommended by a commercial engineering roofing company whose techs were trained by the experts at Reid’s on just the problem I was experiencing with my home – moisture in the attic.
Pete from Reid’s came out and looked at the stains on the ceiling and the frost/ice in the attic. He analyzed the problem immediately and had two of his technicians booked to repair the problem the following week. Pete was so professional and knew exactly what the problem was as soon as he saw the stains on the ceiling as that’s the kind of roof repair Reid’s specializes in and he had seen dozens.
Basically, the techs spray foam-insulated the attic, particularly around the exhaust fan but they went looking for spots where it appeared to need the insulation. And It Worked!
I can’t tell you how relieved I was this past winter – or one year after the Reid’s repair – when I looked in the attic (several times) and couldn’t find one single spot of frost or ice – my attic was as dry as the day I bought my home!
I would highly recommend Reid’s!
Kelly Guest