Low-slope ridge vent and roof patching
We hired RR after Jake was recommended by a contractor contact. The work involved installing a ridge vent on a low-slope membrane roof to reduce ice damming and patching a small spot of the roof that had a tear.
Ridge venting a low-slope roof can be challenging. He knew his stuff and took his time to explain possible solutions. He didn't over-promise and was frank about the viability of different options. He took the time to have an installer come and verify that a project could be done the way we had discussed before providing a quote to ensure that the quote would be accurate.
The rain delayed the work by a week or two but that's not their fault. They got the work done within the time frame that we needed and it looks to be high-quality work. When they discovered that work we had planned didn't need to be done, they didn't re-do the work to get paid more, they advised us that the work was unnecessary and only billed us for the work that needed to be done. We paid for the job on completion and weren't asked to pay up front.
We're very satisfied with RR and will use them again.
- Approximate cost of services:
- $4,400.00
- Company Response
Thank you for sharing your experience. We are glad Jake and the team we're able to complete the work necessary and in a timely manner. We appreciate your understanding with the weather and glad you are happy with everything.
All the best,
The Reid Family