Two men sent to do a hip roof on the garage and found every excuse not to do any work. Shingles were sent out short to cover the roof then the shingles needed to finish were sent out and were the wrong colour. At the end there were ridges in the shingles and sloppy work around the roof vents. Hired others to complete the job to specs.
- Approximate cost of services:
- $5,500.00
- Company Response
Hi John Ursulak,
Although we completed your roof a little over 2 years back in December 2014, we thoroughly remember this project.
We understand that there was issues with the crew we provided and have since let them go shortly after as we can completely agree that excuses don't get the job done.With respect to the shortage of the material, during initial estimation of your project it was estimated incorrectly based on the pitch of the roof and take full responsibility however this is and was in your benefit as you were not charged for the difference in material.You also mention you hired an outsource to complete the work. We specifically remember and have documented having our service manager Pete out there to complete the project and a full inspection to ensure it was completed to spec.
We are uncertain as to why an individual would desire to write a review on a project that was completed over 2 years ago. And wish that if you have/ had been this unsatisfied for this long you would have come to us sooner with these issues.
None the less, we appreciate your business and the feedback. Feedback like this can only do one thing for our business and that is to help us grow!