Project: White Glacier marble tiles 3 X 6, Herringbone style, Grout colour: Mapei Keracolor unsanded Frost #U77
After calling many companies, we felt TileStars can be trusted because 1) Dmitri took the time to respond to my initial call (it's only 18 sq. feet), and gave us a quote which is reasonable, and 2) When I asked if the price includes sealing the tiles, he said "Of course, before and after (grouting)! It's marble!" Another famous company quoted a much cheaper price, but when I mentioned sealing the tiles, the response was, "Seal?? What do you mean?"
Work: Sasha and Bashan did a great job and created the grout lines which are narrower than I expected! The result is very beautiful. Sasha also patiently and professionally answered all my questions and cleaned up afterward.
Service: We kept changing the date of the 2nd visit to seal the tiles. Dmitri was very accommodating and came on the exact day and time we needed him to come in such a short notice! He even installed the Quartz backsplash in the bathroom without charging extra!
Conclusion: We would certainly ask TileStars and Sasha to install our next marble backsplash, and have recommended TileStars to a neighbour who saw our kitchen.
p.s. if you choose Glacier White marble, you may want to wait at least a week before the 2nd seal to reduce the "picture framing" effect.
- Approximate cost of services:
- $1,356.00
- Company Response
Thank you Grace.
Your review and business is gladly appreciated.
Thanks you for choosing Tilestars