Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Sheryl in Richmond hill
Sheryl in Richmond hill
2 reviews Richmond Hill, ON
10/10

Water filter service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The service was great! I like Ron---personable and professional.
Dave, I think you should be proud of the excellent reputation you and your staff have earned. Thank you for your consistent fine service and congratulations!

Approximate cost of services:
$250.00
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Company Response

Thank you so much, Sheryl! We really do a have a high quality, committed crew and I'm thankful to be working with them. I'm passing this onto Ron now and I'm sure he'll be thrilled to hear it. Thank you once again for your great review and for your years of business. All the best. Dave.

Nowattie Persaud from Toronto
Nowattie Persaud from Toronto
1 review Toronto, ON
10/10

Water Filtration & Purification

Just had a recent service and was very impressed with Scott who was the technician. Even though he has been servicing my water filtration system for many years I never bother to write my comments. This time I found a place to do so. Every year I look forward to meeting him and to feel the satisfaction of a job well-done - very friendly and efficient..

Approximate cost of services:
$160.00
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Company Response

Hi Nowattie. I'm so glad you took the time to write out your comments this year. (And so is Scott who passes back his thanks). Thank you so much for your many years of business (since 2004). As always, you know where to find us any time if you have questions. Many thanks once again. Dave.

morri4 .
morri4 .
10 reviews Markham, ON
10/10

Installation of RO Filtration System

Everyone I dealt with at Watermart was so polite, friendly and helpful. Dave came out to inspect my water softener and answer my questions, and Scott came to do the install on my RO water filtration system. Really top notch guys - my appointment was scheduled quickly, lots of information given, top workmanship, clean work area. It was a real pleasure to deal with this company. I would highly recommend them!

Approximate cost of services:
$1,200.00
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Company Response

Hi Kelly. I really love to hear the comment "top workmanship and clean work area" which shows that the guys have pride in their work and respect for your home. We really do have a great team here and I'm so glad to hear that you noticed. I hope you continue to enjoy your reverse osmosis system. Please let me know any time if you ever come up with more questions. All the best and many thanks for your comments and your business. Dave.

Paul Prosser from Etobicoke
Paul Prosser from Etobicoke
6 reviews Mississauga, ON
10/10

Purchase and Installation Water purification

I would highly recommend Watermart to any one looking for a home water purification system.
Most important they actually show up when they say they will.
The installation was quick and any mess was thoroughly cleaned after the install.
The technician was knowledgeable and explained how the system works, he also had pictures to show me where he installed the system water shut off.
I am 100% pleased with Watermarts service, quality and on time delivery.
Dave explained everything to me via the phone and did it in such a manner I was able to understand the various types of treatments.
Thanks again Watermart for you efficient and professional services.
Paul.

Approximate cost of services:
$800.00
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Company Response

Many thanks for the great review, Paul! (and for your business, of course). The last thing we want is for a customer to have to wait for a technician who may (or may not) arrive sometime between 12 & 6. I'm glad to hear that you were pleased with Ron's installation as well. Please feel free to give me a ring or send me a note any time if you have questions about your system (or about water issues generally). Sincerely. Dave.

Zac from Markham
Zac from Markham
1 review Thornhill, ON
10/10

Water Filter system

Water Mart staff are always very professional, offering great products with outstanding service. They always go above and beyond to make sure we are satisfied with their work. Great prices and discounts as well.

Approximate cost of services:
$500.00
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Company Response

Hi Zac. I'm very glad to hear that you've been consistently happy with your system and the service we've provided. Please feel free to give me a call any time if any questions come to mind. All the best. Dave.

Adrian
Adrian
4 reviews Toronto, ON
8/10

5 stage RO with with re-mineralizer

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave always gave the straight answer. Didn't come across as a "salesman" and was very to the point. I was very impressed by Ron the technician. He did a neat, tidy and professional installation

Approximate cost of services:
$1,000.00
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Company Response

Hi Adrian. It was a pleasure doing business with you. I'm very glad to hear that you thought Ron was great and he passes back his thanks to you. Please let me know any time if you have questions about your system. Thank you once again. Dave.

M.L. from Toronto
M.L. from Toronto
1 review Woodbridge, ON
10/10

Repalce RO Filters

Dave helped me set up an appointment for replacing our RO filters, and we had Ken on time on our door steps. He patiently explained what he was doing and did an excellent job. As a part of their routine, he inspected our RO system after filters got replaced and identified a leakage but he fixed it, and everything looks good so far. I liked their professionalism and I definitely recommend these guys.

Approximate cost of services:
$330.00
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Company Response

Hi M.L. Thank you so much for your great review. I have passed it on to Ken who passes back his thanks as well. I'm glad that everything went smoothly and you are happy with the service that Ken and our team provided. Please don't hesitate to give us a call any time if you have questions about your system. Sincerely. Dave.

Callie Bena from Old Toronto
Callie Bena from Old Toronto
2 reviews Toronto, ON
10/10

Bottle-free water cooler service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The staff was very helpful. I'm glad they call me because I never remember. Scott's the best! Friendly, professional, clear in his explanation of what's been done and what I need to do to follow up.

Approximate cost of services:
$200.00
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Company Response

Thanks for the great review, Callie! (Scott thanks you, too!). You guys have always been a pleasure to do business with over the years as well. Please let any of us know any time if you have questions about your cooler, the water system that feeds it or about water issues generally. All the best! Dave.

Larry S
Larry S
3 reviews Aurora, ON
10/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Efficient, Friendly, Professional

Scott went above and beyond to patiently look at a problem pertaining to our water softener timer.We will be calling Dave to see if an issue unrelated to your products can be fixed. We appreciated the extra care.

Approximate cost of services:
$275.00
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Company Response

Hi Larry. Scott really does a great job for us. I have passed on your thanks and he passes back his. I am glad that we could find an inexpensive solution to your issue. Let me know any time before the 29th if you have further questions (or, of course after we have installed the new control head). Thank you once again. Dave.

Lucy Pereira from Richmond Hill
Lucy Pereira from Richmond Hill
1 review Richmond Hill, ON
10/10

Water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

They are always pleasant to deal with, helpful and on top of everything! I am very thankful for the annual reminder call about what needs to be checked and maintained on my WaterMart system.

Ron was wonderful! He explained that they were all out of checklists but he was sure to provide all the instructions so this was not an issue at all. He was very pleasant -- getting his work done efficiently while also having to deal with my inquisitive 4 year old and my two curious dogs. I was quite impressed with his professionalism and still maintaining a very warm demeanor! He was able to get the job done in record time even with all the household interruptions.

Approximate cost of services:
$200.00
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Company Response

Thanks, Lucy! Frankly, if I didn't have my own water system in our reminder list I'd never remember either. I'm glad to hear that it is appreciated. Ron is a great guy with over a decade of experience with water treatment systems (Not to mention being a card-carrying member of the "good people society"). I'm happy to hear that you were happy with the service he provided. Please give any of us a call any time if you have questions about your drinking water system or water issues generally. Thank you once again. All the best! Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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