Amazing service and job well done!
I shopped for a new water softener and contacted Watermart for a quote. Dave, the owner, called me and provided me with valuable information on their products with no pressure to purchase. I was given a quote and I continued making some inquiries. Watermart follow-up having Donna calling me and I was offered a discount should I decided to do business with them. Again, all this was done in a courteous manner with no pressure. Watermart made the effort to offer me a good discount and that convinced me to give them my business. Install was done by George who was very friendly, easy going, and very professional. The work was well done and it was a smooth experience. Donna follow-up with me the next day to provide the warranty and manuals and also to check if all was to my satisfaction. This company is very professional and their customer service is outstanding. I recommend them to anyone!
- Approximate cost of services:
- $1,543.00
- Company Response
Hi Dominic. Thank you so much for taking the time to review the team and for your business. I certainly don't like being pressured to buy anything. So I certainly don't want to run our business this way. One can make money quickly - but it's not a good long-term business model - nor a way to make it easy to sleep at night. I'm very happy to hear that you were satisfied with both Donna and George. I think that both are great people to work with I'm very glad to hear that you think so, too. Many thanks again for your business, your review and your recommendations. Please get in touch anytime if you have questions. Sincerely, Dave, Donna, George and the rest of the Watermart Team