Faulty concrete/ poor customer service
- Approximate cost of services:
- $3,500.00
Faulty concrete/ poor customer service
I never said the concrete would be from the same truck, as the floor needs a different mix. The sidewalk needs air entrainment, whereas the garage floor is not air entrained. We did not run out of concrete, just poured the garage pad first, then the sidewalk second. The reason for the discount was for having us on site, and made the entire job less costly by the square footage while we were there for the entire scope.
Secondly, the garage leveling went as planned, yet created a problem with your doors. The man door was now square when leveled, and the garage overhead door required adjusting when the levelling was completed. We performed the job as requested, everything went well, yet , the doors were out of alignment. When I asked Milton if he wanted a NEW man door and frame installed, he declined.
I am glad you have taken care of your doors, as these doors are quite old, and would obviously require some carpentry maintenance work to correct this issue with the very old doors. After all, I did the job that we had agreed to, and the old doors, once the garage was leveled, were in need of carpentry work, which was declined.
Thank you for the kind words Lem, you and your wife, and lets not forget your daughter, are a very nice and pleasant people to work for. Was a pleasure! :)
Much appreciated, we will always try to please our customers.
Concrete Driveway Side Extensions
Thank you Curt, was a pleasure
Thank you Mike!
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In the 27 years in this business, i have never met such rude customers. The wife called one of my workers a retard, and constantly use nasty terms whens talking to the workers. I had ordered the same mix on both pours, yet was delivered with a different shade, one for the patio, and another for the sidewalk. The supplier offered to pay for removal of the patio area, or $1000 rebate, they gladly accepted the rebate. They also failed to mention that a cat from the neighbors home had walked onto the sidewalk and left a few indents which were seeded. The remainder looks great, and would gladly refer this sidewalk for anyone to observe!!! As for the mess, was 2 very small areas where the truck filled up the wheelbarrows and was taken care of by simply washing with water and was not visible the day following the pour! after washing the entire yard with a pressure washer, as we always clean our customers yards when completed, the garage door paint was very old and had faded slightly from pressure washing, which they refused to pay $1000 on the bill on account of. They forgot to mention that i had placed an add on kajiji to have their interlocking stone sold, and gave them the $ directly from the buyer as i am always honest with my customers. Beware, these kind of customers make a good honest contractors life a nightmare!
Driveway, garage pad, sidewalks
Thank you Stephan. Will have to go to your restaurant soon!