Magnum Roofing

Roofing
Nepean ON K2R 1G7
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HomeStars
Roofing
Magnum Roofing
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84%

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Reviews for Magnum Roofing

Average customer rating:
9.5 10 (26 reviews)

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Jasinthan Gopalapillai
Jasinthan Gopalapillai
8 reviews Brampton, ON
10/10

Awesome roofing service

I reside outside the Ottawa area however have a rental there which needed a new roof. I contacted Steve and he gave me the best quote and the best warranty and made the whole process seamless. I don't know much about the roofs, so can't really say a whole lot about the quality of work, although visually it looked fine. Also the place was cleaned up well. Steve is also very responsive whenever you have any concerns.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Jasi,

Thank you for taking the time to give the feedback. We are always happy to hear that you are satisfied with our services.

YB a.
YB a.
1 review Ottawa, ON
10/10

Roof (shingles) replacement

Steven and his crew where simply fantastic. The team arrived on schedule and finished on time. The job was very professional and clean. Great advice along the way. Definitively only once choice for replacing your shingles in Ottawa and it's Magnum Roofing! Parents, friends etc...all went or will be going with Magnum Roofing. Great all around!

Approximate cost of services:
$8,200.00
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Company Response

Thank you for your feedback Yann. Very happy to see that you are so pleased as customer satisfaction is a priority at Magnum.

Jerry in
Jerry in
1 review Ottawa, ON
10/10

New Roof

Steve is one of the best contractors I have ever dealt with over my years in residential and commercial projects. Magnum completed the roof on my rental property in 2014 and my residence in 2015. Both jobs were completed when Steve committed with no surprises cost wise even though some unforeseen issues arose. I have recommended Magnum Roofing to several neighbours and all have been very satisfied. I have not heard one negative comment.

Steve and I have different opinions on venting (ridge versus Maxi chimney). Steve explains the technicalities very logically but willingly accepts the Customer's decisions as long as they don't don't comprise the quality of the job.

Magnum is doing a roof for a good friend of mine today. She obtained several competitive quotes and opinions on material alternatives. Steve listened to her concerns and agreed to all the changes she requested, regardless of Steve's professional opinion, without increasing his price.

Keep up the good work Steve!!

Approximate cost of services:
$12,000.00
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Company Response

Thank you for the kind words Jerry. It has always been a pleasure doing business with you.

rgw
rgw
1 review Ottawa, ON
10/10

Roofing

They made a thorough inspection of the roof and I received a very competitive estimate. The shingles were top notch with a great warranty. The work was well done on the specified date, with a thorough clean up. Great job and very happy with the result.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the positive feedback. Thank you also for all the referrals to your family. It was great doing business with you and them.

Matt in Ottawa
Matt in Ottawa
1 review Ottawa, ON
0/10

Re-roofing

Avoid this roofer. It costs less than other roofers but the quality of the work is poor. After they re-roofed my house in 2015, my garage started to leak when it rained. I called Steven (the owner of the company), he just quickly did some chucking. But it leaked again during the next rain. I called Steven again, then he started to blame my eavestrough that water couldn't get through quickly. I didn't believe my eavestrough was the problem because it had been working well before the re-roof. But steven insisted he couldn't find anything wrong with the new roof. Then from time to time, the roof leaked when it rained. Finally, I called up another roofer for a second opinion, this roofer immediately pointed to me that the flashing was installed poorly with a lot of gaps and wholes in the connection. He helped me to re-seal all the flashing and the leaking problem was resolved. But I had to pay $450 for the poor work that Magnum roofing left to me. I was very disappointed and frustrated with this roofing company. Avoid Magnum roofing if you don't want to have a leaking roof,no matter how cheap they could done the work for you.

Approximate cost of services:
$7,000.00
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Company Response

Mathew,
I am honestly very sorry that you feel this way. I can start by assuring you that at no time did I ever chuckle at the mention of your roof leaking. You called me on two different occasions and I came to your house immediately both times. The source of the leak was a very large metal flashing that you had installed previous to my doing the roof. This particular flashing had leaked for many years prior to me doing your roof as was evidenced by the rotten wood I changed when re-roofing your house. When I redid your roof I suggested that to do the roof properly this needed to be removed. You refused. I also never suggested there was any issue with your eves trough working improperly. The issue is that your upper roof is a four sided hip roof and all the water from the eves trough empties into one down spout and then directly onto the leaking flashing on the lower roof. I did suggest you re-route the water and got you two quotes with sizable discounts to do the work. You refused. Given the circumstances and your refusal to take my suggestions I did the best I could to caulk the source of the leak. As I explained at the time, caulking is a poor substitute for doing the work properly. This was last September and as I did not hear back from you I assumed everything was fine. If you choose to remove this metal flashing and properly repair the issue the offer to do so free of charge is still open. It is always my intention to leave every customer 100% satisfied and am deeply troubled that you are not. Thank you.

Steve

ritchie
ritchie
1 review Ottawa, ON
10/10

Roof

Magnum Roofing did an amazing job, I was impressed with their professionalism and diligence to get the job done efficiently. Excellent workmanship and high quality products at a reasonable price. I would recommend this company to my friends and family in the future.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for both your positive feedback and your business.

Julieandsteve
Julieandsteve
1 review Munster, ON
10/10

New roof done

Workers were very clean and respectful. Very professional. Extremely happy. Product is first class. Would recommend to others needing their roof done.

Approximate cost of services:
$6,500.00
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Company Response

Thank you very much! Glad you were happy with our services.

cnelski
cnelski
1 review Ottawa, ON
10/10

New shingles on roof

Magnum was very professional in all aspects of the job. Initial consult was thorough and timely. Actual job was performed on the exact day they quoted and finished install and site cleanup on the same day as agreed. Shingle match was excellent as property had a shared roof on both sides.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your kind words! Glad you are happy with our services!

MarkS
MarkS
1 review Ottawa, ON
10/10

House roofing - the entire roof was re-shingled.

My wife and decided to have our roof repaired as it was over 20 years old.
One of her work colleagues had their roof repaired by Magnum Roofing therefore the work was by referral.

The Magnum Team was prompt starting the job although there was a bad weather delay.
They brought the new roofing material complete with the flashing and vents on the bad weather day - no time lost.
The original roofing and venting was removed and carted away. At the same time Magnum swept the surrounding lawn for nails and debris.
Very thorough.

3 work days passed (large roof!) and the job was complete.
Professional, courteous and respectful of the property - a job well done.

One of the Team detailed to us was was done and what was left to do (a single flash piece).
This piece was installed 1 day later.
All in all the roof looks great!

Would I recommend Magnum Roofing? Absolutely!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your reieiw. Very happy that you are pleased with your new roof.

Private User
Private User
1 review Toronto, ON
10/10

Roof for new home addition

Magnum Roofing team were very courteous throughout the process from initial quote to completion of job. They cleaned up everything after the work was completed and I am very satisfied with the results. Looks great and I know it was a job done properly. Thank you Magnum Roofing.

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much for the positive feedback. 100% customer satisfaction is always Magnums #1 goal.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magnum Roofing

Thank you for considering MAGNUM ROOFING for any and all your roofing needs. At MAGNUM ROOFING we bring 37 years of business experience with us and provide superior workmanship with competitive pricing giving a totally professionally skilled service to all our customers in Ottawa & surrounding areas. Please visit our ...
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