*Note: The above cost includes a $1,700 rebate I will receive for an installed sump pump.
I originally intended to go with another company but they gave me a reason to look elsewhere. I saw the high Homestar rating for Aquatech and decided to give them a call.
The first person I spoke to was Olga. I was looking for any reason not to go with this company but Olga didn't give me any. In fact her friendliness and helpfulness was the main reason I decided to continue with Aquatech. Every company should have an 'Olga' answering their phone, she was really helpful and disarmingly polite.
In a week or so Eugene stopped by to provide a very fair and reasonable quote. He took the time to explain everything to me and the work required, as well as different options. I decided the best option, with Eugene's knowledgeable insight, to get waterproofing done, which required excavating from the outside.
When the day arrived Nick and Igor showed up on time to do the work. These guys worked non-stop from 9am to 5pm. If they took even a 5 minute break I never saw it. They were polite, were careful with the shrubs and plants and did an amazing job getting the soil at the dig site flat again. It looked like they weren't ever there afterward. I did not watch them work but my neighbours did. Both of them commented on how hard they worked ("those guys worked hard" one said to later) and what a professional looking job they did. I have to say, they did an excellent job and they worked hard. I was really impressed and accordingly, would not hesitate to recommend Aquatech to anyone who needed a waterproofing job.
In fact, my boss already asked me who I used and to forward their website link to him, which I will.
- Approximate cost of services:
- $4,600.00
- Company Response
Dear Mike,
thank you so much for putting your trust into us and writing this amazing review. It is such a pleasure to know that we were able to change your mind and you have chosen to put your trust into us. We truly believe that customer service is a very high priority and to know that Olga, along with our Aquatech team were able to provide you with the service you deserve means the world to us. Thank you kindly for taking the time and sharing this experience with those, who are turning to HomeStars with the same needs you once had yourself. We truly appreciate your review and want you know that we are here for you if there are any questions or concerns.
Yours Truly - Aquatech Waterproofing Team, Toronto