We had a flood caused by a crack in the in the Poly B pipe involving vast quantities of water. The insurance company hired a restoration company. It also became clear that our insurance would not be renewed until Poly B was 100 % removed. Also restoration would not begin until that part had been done. We got two quotes and while both were quality company Morley and Plumber MD easily won the bid. His quote included more work that the other company missed. As an aside the other company charged 250 $ for the quote even though free estimates are mentioned on his site.
We could not have selected better. Morley and company were responsive, professional, fast, efficient and so easy to deal with. We did not have to move out.
By professional he improved our plumbing taking no shortcuts. The piping is secured as to code which is tough in a finished house. He changed out the the main bath faucet from hot and cold to single handle with anti scald. That was needed and appreciated. The layout of the new piping so neat and clean much better than the all over the place original installation.
Morley Jessie and Taylor worked on the site and they were all obsessive of about doing an excellent job. They were tidy and each day left us with enough water to live in the house.
They cut the holes in the ceiling and drywall with care so they can be reused to put the house back in order. Plummer Md does not do that work but has a drywaller contact that fixes the hole ready to paint for 100 $ per hole. As we are getting our house restored I actually started putting the pieces back which is easy and I have done 7 already. The pieces were well labelled and fit back in like a charm.
The estimate was exactly the final price. As we needed the work out of the way before restoration Morley managed to accommodate us right away by juggling his schedule. We also have the letter that affirms that there is zero Poly B left in the house which was the guarantee included in the original estimate.
We can actually say that we have never had a better experience with a contractor and unreservedly recommend this company for any of your plumbing needs.
- Approximate cost of services:
- $6,000.00
- Company Response
Brent,
Thank you very much for choosing Plumber MD and for the kind review. Taylor, Jesse and I strive on doing our best work for all of our customers. We are committed to provide excellent service and exceed our customer needs. We stand behind our work and make every effort to do so, without any hidden or extra fees. We are happy that we could accommodate you and that you did not have to move out of your home for this to be completed. Please don't hesitate to contact us again should you have any further plumbing needs.
Thanks,
Morley