An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I cannot say enough wonderful things about Stephen Ksiasek and the Waterproofer.ca. The task of finding knowledgeable and professional people to entrust with such a big job appeared to be a challenge. However, when Stephen showed up with his monitors and cameras to document moisture in my walls, I felt that his technology and his knowledge stood out from the rest.
Once the work began on my property, through no fault of the workers, as they dug, they found multiple other issues with my house. Stephen kept me updated and worked with me to help make the best decisions about how to proceed, always keeping in mind that costs were a huge factor for me.
Additionally, when there were some concerns from the neighbours, as can happen with huge projects and houses in close proximity, Stephen came out at 9 pm one night to hear the concerns and address them as a way to support the process and provide support to me so that I would not have to address the concerns on my own.
Now, even weeks after the job is completed, Stephen is assisting me in finding a person to repair the damaged exterior concrete and providing me with his expertise on other issues that tie to the work and improvements with my house.
I truly feel that from start to finish, and beyond, the customer service provided has been one of the best I have ever experienced with any company. I whole-heartedly recommend the Waterproofer.ca.
Nicole
East York, Toronto
- Approximate cost of services:
- $15,000.00