Orleans HVAC

We purchased a new house, and performed extensive renovations. As part of this, we purchased and required the install of:
- Cloths Washer
- Cloths Drier
- Dishwasher
- Counter-depth fridge
- Built-in Microwave-Oven combo
- "Pro" gas range
- "Pro" vent and chimney

The appliances were purchased from Tasco, who wanted a few hundered more to perform the installation. I'm sure that Tasco sub-contracts the work, and basically I'll have no way to vet the workers.

I turned to homestars, and I was pleased that another installer on Homestars was honest enough to turn down the job stating that it's too big.

Mark provided his quote, and after completion of my research we agreed on a date for the work.

On the installation date, most appliances were installed 'easily', but Mark had to draw on his years of experience and expertise to install the hood. As it turns out, the Sirius Hood was rather heavy, and the supplied anchors would not hold it to our wall (as the joists were off from the install space. Mark worked around this beautiful by installing a metallic piece to the studs, and the vent to the metal piece. All in all, this was the MOST difficult task of the install.

At this time however the chimney had not yet arrived, and Mark said he would come back when it arrives to install the chimney portion.

Upon arrival of chimney, it was observed that the way to hang the chimney required more space at top than we had available. Mark pulled his guys back, and told me he would personally come to install it. And he did. A clean job, which completed the kitchen.

In the end, in my opinion, Mark is worth every penny. His work is clearly top-notch, and he is true to his word when it comes to what he charges (exactly per the quote, despite all the "gotcha's" along the way.

I'm sure I won't need it, but it's also great to know that Mark warranties his work, so if anything does go wrong, he's a phone call away.

The only area of improvement I would suggest is that (because of his busy schedule) Mark can be a bit hard to get a hold of (directly), but again, I was never in a state of 'panic' when it comes to Mark's work (in specific HIS work).

Thanks Mark for everything!