Bath Solutions

First off, I need to apologize to Tony and his crew for not posting this review sooner (as I had promised).

My wife and I currently own a 100 year old home that has only had 2 prior owners to us and minimal to no updates since the house was constructed.

In May 2014 our toilet had begun to leak to the point where it was causing damage to the sub floor of the bathroom, only being protected by a single roll of vinyl flooring. We decided it was time to update the entire bathroom.

Tony’s quote was very comparable to the other quotes we had received (and one of the lower quotes for identical work), but was the ONLY quote that itemized the work and supplies required, and he made it very clear that at any time, if we needed to adjust the quote, or if we had picked up supplies on our own, he would simply subtract them from the quote. Having recently lost a good chunk of income, this was a valuable option to have and a small part of the reason why we chose Tony.

When I first met Tony, he was very organized, easy to deal with and very understanding of the vision my wife and I had for the bathroom. He was also on time, which is surprisingly rare I’ve found.

We only have 1 bathroom and Tony understood the need to keep the project on time and even made the extra effort to complete the replacement of the toilet, so we could go back to a somewhat normal life while the rest of the project was completed.

In regards to the quality of the work, we have no complaints. Each day, Daniel would lay out mats to protect the floors and stairs and cleaned up each evening before leaving. The work was completed according to the time table Tony had set out, and looks and operates fantastically.

Alex has done an excellent job with the tile work as well, both on the floor and up the walls. It should also be noted that Between Tony and Alex, they we’re also able to include a small nook in the wall, fully tiled, by the bathtub for more storage, which was something we had not considered prior and now consider irreplaceable.

We also had a cast iron claw foot tub that we wanted to keep, and Tony found a way to keep the tub, and keep the new style in line with the classic look of the tub (as well as expanding the doorway to the bathroom so the tub could actually be removed). Given the price of a cast iron tub these days, this was a key part of the renovation.

There were a couple of challenges during the reno that were discovered, but Tony contacted me immediately with solutions and let me decide on the action I wanted to take.

I would also like to speak to Tony’s work ethic (and his team). They had the utmost respect for myself, my home, and my family. My neighbor had inquired about getting a quote from Tony one day while they were working and Tony politely told him that he would prefer to discuss it when he wasn’t actively working on our project. I was very impressed when my neighbor told me this and very happy to know that once we started, Tony and his team made us their priority.

Our bathroom is now the nicest room in the house!

I would 100% recommend Bath Solutions, specifically Tony and his team, and once we are ready to add a laundry room and water closet to the basement, I do not see any need to obtain multiple quotes, based on my experiences.

Summary :
Punctual, and easy to get a hold of.
Detailed, itemized quote (labour and materials).
Quality work, follows directions from customers.
Clean work area during and at end of day.
Patient with customers, and able to answer questions directly.
Wife approved.

Thanks again gentlemen!