D&K called beforehand to ensure that somebody was at home. The technician arrived shortly afterwards. He (Mike Vandervelde, who had been here at least once before) was, as always, pleasant and helpful. Did his work with a minimum of fuss or inconvenience to the household and afterwards explained the situation clearly and concisely. Everything was working well and there was no cause for concern. He did point out that our furnace is a few years old and not the most efficient, but did not try to pressure me to get a new one. I accepted that and he was clearly of the opinion that it was up to me to make any decision about renewal. The cost shown below is for renewal of the service contract for a further 12 months.
- Approximate cost of services:
- $297.00
- Company Response
We are happy that you enjoy working with Mike and appreciate you taking the time to write this wonderful review. We look forward to continue working with you and hope you're staying warm and cozy this winter!