Just In Time Furnace

Two air conditioners asked tune-up service from Just-In-Time last Friday by using Living-Social coupon.

After the technician water flushed and operated my air conditioners, I smelled some burning & smoky odor inside house. When I out, he told me both of them were dead and have to be replaced by cost around $4,000 per each, without doing any tune-up & filter replacement service that I asked and already paid. When I questioned where the issue from, the answer was other than my conditioners were dirty, nothing else, which definitely wasn't a professional answer. I really have no idea what happened afterwards, as the air conditioners were running pretty well last summer.

Therefore, I called second mechanical company for a inspection at same day. The great news was one air conditioner has one wire been pulled out by someone, once they connected wire back, the conditioner is working fine. The bad news was another air conditioner has been shocked for some reason.

I really felt not comfortable with the service from Just-In-Time. Finally, I can talk to the owner/manager directly yesterday after couple times calling since Friday. Although I only would like to discuss how I feed back about their service, the owner didn't wanna listen anything I said and just kept asking me:"what do you want? what do you want?" Too bad, he was even laughing at my English accent during the conversation, "Your English is really broken, Blabla...". I really don't know any relationship there between my English accent and the service Just-In-Time should provided. But if the owner can't treat me equally since my accent, I am so sorry to him!!!