Dear Chaya
I feel a lot of resentment in you,
I think that if you would have paid for what we did for you it would have made sense for you to complain , every word more then that I will leave for the court to decide, since you have damaged the deck to a point of no repair and now you keep using it without allowing me to take back what belongs to me because as I mentioned before you haven't paid for it.
So to sum up, you're not happy, but still using something that doesn't belong to you,
I will let the court of justice to decide.
There are lots of bad contractors, but there are no less bad clients. You're definitely one of them.
I would recommend all contractors to stay away from you.
Damaging the product not paying and then complaining, I remove my hat for you and bow. There's a lot to learn from someone like you.
Thank you very much it was a pleasure.
We are running due to weather in installation and service calls.
All calls will be taken care of in the near future.
If there is an issue with the fence please make sure to contact us with pictures of the warped part or parts.
This under manufacturer lifetime warranty and we stand behind our product and work.
Regarding the gate I need to see when was your fence has been installed and if it is more then two years we have a service fee for the repair.
Please note that not all texts are coming through sometimes and it's better to call.