Zim Group

ZIM installed my metal roof November 2017. We noticed a lot of birds were nesting on our roof beginning Spring 2018, there were two, I managed to block the one over the garage after they vacated. It got progressively worse of the past few years, however this year we saw them go under the peak of the roof where the wood had been cut out for the installation and air circulation, We had nesting material showing up in our attic. I phoned ZIM the woman said she would send someone right out. Then I get a call from the company owner saying he had no one to come out. I explained the situation and he assured me that there was wire mesh installed on the peaks and eves trough . I know there is no mesh on the eve trough because I checked it and I have photos that there is none in the peak either. I sent him photos of the location the birds are getting under the peak , his solution was pick up wire from him and do it myself ( I’m 71 ) or get some neighbour to go on my roof and install the mesh. He kept insisting I get a neighbour, relative or if I have a son to go on the roof of my two story house and install some mesh. Obviously the roof was not properly installed and there is no after sales service whatsoever from ZIM. My photos show twigs inside my roof in the attic and no mesh to be seen at all.