Magic Touch Flooring Ltd.

Floor Laying & Refinishing
Toronto ON M1P
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John  in York
John in York
2 reviews York, ON

First Review

2/10

Installing new flooring

I would like to say that i would not recommend this company to anyone at all including friends,family or anyone else as he will try to work around things to make a job easier for himself when installing flooring in your house and try to give you any excuse possible not to do it and then when you try to call him regarding a problem or issue u have with the installation he will hang up on you or won't talk about it or try to come to a resolution to make the customer happy... We are saying this because we had asked him clearly to install the same flooring that he was installing on the bedroom floor to be put inside the closet in the bedrooms and he refused it and didn't seem he wanted to do the work probably cause it would have took him a bit and now our closets don't open or close correctly at all because the track is uneven... So once again to anyone looking for a flooring company i would suggest you not go with them and as well he does not stick to a price that he quotes you over the phone..

Approximate cost of services:
$1,000.00
Any advice to offer fellow homeowners facing a similar project?
I will have to say that i advice other home owners out there that are looking to get their floor done not to go with this company because he does not stick to his price he tells you from when he did previous work and also he makes the install look a mess and i have some pictures as proof..
6 of 8 people found this review helpful.
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Company Response

Hello Mr.John,

I was reading your review, What you were asking for was impossible to do. I as an installer know what has to be done and what cant be done, You were asking for us to install the laminate under the tracking of the closet, and we explained to you that it cant be done because the closet door wont close anymore and u agreed with us and told us you were satisfied with the work we did.When you tried to call us, We were explaining to you the line got cut off we tried calling back a msg that its unavaliable and we never heard from you again.If you want us to come back and see what we can do about it, we'll be more then happy.