We bought a painting in here and also brought in a canvas that we already had to be stretched. The initial visit was pleasant, although long winded. Also the lady dropped our artpiece which I've never experienced in another gallery but it was fine so not a big deal. They told us they'd phone us in a week when our piece was ready.
I tried phoning a couple times with no answer. Finally 3 weeks later got someone on the phone who was indescribably rude. We went the next day at 1pm to pick up the piece and the store was closed when it's supposed to open at 12pm. Not a big deal but then I called that evening to confirm that it'd be open at 12pm the next day since we had to borrow a car during our lunch hour to get it and didn't want to waste more time. She took a huge attitude when I mentioned I just wanted to confirm since they weren't open that day at 12pm.
Will never ever return here.
The positive is that they do have some interesting pieces.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- improve staff attitude