Norseman Construction & Development Ltd

Norseman Construction came highly recommended with the stamp of approval from Mike Holmes. We reached out to Norseman after a horrendous experience with our previous contractors who gutted and then left our newly purchased home uninhabitable (and took 70% of our money while only completing 5% of the work) Thankfully, Norseman’s owner, Kris, responded to our plea for help. His sincere appreciation for the nightmare we were left in was apparent and heartfelt. His vast knowledge, expertise and professional candor was coupled with his respect for our home since his first correspondence and his extensive walkthrough. Kris provided us with a detailed contract, outlining timelines, scope of work, expectations, cost, warranty and indicated that payments are to be made upon project milestones being achieved. This was very reassuring to us, given our previous experience. NC used a platform called Buildertrend, which ensured a fluid correspondence amongst the various trades on site with client, as well as step by step photos of our project, daily updates, invoices and payments, mitigating any surprises. They professionally addressed any issues or suggestions that arose and provided us with sound and ample advice and options.

The renovation scope consisted of 2 floors beginning with major structural work to our 116 yr old home, extensive plumbing and electrical, removing load bearing walls, framing, spray foam, drywall, paint, hardwood floors and new windows. Based on our drawings, NC created a new open concept main floor, kitchen, family and dining area, 3 bathrooms: a new elegant powder room, new 2nd floor bathroom with a shower, and converted an existing bedroom into a stunning wet bathroom with heated floors and walk-in closet, as well as relocation of our washer/dryer. NC transformed our gutted house into a gorgeous home. The exquisite custom carpentry, exposed brick and stained glass, maintained the original features of our home while also achieving a balance of modern design.

It is with absolute certainty that we recommend Norseman Construction. You will be in great hands irrespective of who project-manages your home, as they are all respectful, knowledgeable and debrief amongst each other daily. The Norseman team is honourable and prides itself on their workmanship while being client focused and striving for a positive experience throughout the duration of the project. They have the depth and expertise on all levels to be entrusted with any scope of work. It is with sincere gratitude that we thank Kris, Kevin and Robbie for their extensive work, care and diligence on building us a beautiful and safe home for our family. Thank you! We couldn't be more in LOVE with our home!

We've attached before and after pictures for anyone to see the incredible transformation. Note: All custom cabinetry for our kitchen, walk-in closet and bathrooms were provided by Royal Cucina.

My wife and I needed to expand our space for our growing family. Our basement was unfinished and unsightly. Norseman came and drew up a plan to build a beautiful functional living space, storage area, proper staircase, and a second bathroom for our home. Our contractor Juan was always available to chat - and would ask for insight on any detail to ensure our home was exactly as we envisioned it. Kevin managed the project to completion, and ensured that we were satisfied with every element. Would recommend Norseman for any family looking to build upon their current space to unlock its potential.

Our home reno project was delayed by COVID, but as soon as it was safe to get started again, Norseman's team was on the job, guided by project manager Robert Hansen. We really appreciated Robert's attention to detail and his advice when it came to fixtures and materials. Also he is an all around great guy - and he loves dogs :-)

Overall very happy with the quality of the work and customer service. We had to completely repair our roof, fascia and eavestroughs and installed a gas fireplace in our home. The work was completed in a timely manner, the prices were fair and we are happy we went with norseman.

10 out of 10 We hired Norseman to finish my basement, Dave was a fantastic manager the job went very smooth, although we finished a little over the time line because there were a few extras, and the end result was exactly what we were looking for. The group was great from point of sale (working with Bryan to put the concept together) to the final walk through and close out with Kevin. Communication was key and the team work with this group was great. We intend to use them again in the spring as we make more room for me to work at home.

We have completed 3 projects with Norseman and the results have been excellent. The quality of work in the bathroom, especially the floor and wall tiles, was impressive, thanks to Yuri's talents. The basement required the floor to be levelled before installation of new flooring, lighting and painting. Greg was a great project manager for both renos, bringing in quality tradespeople at every stage. As typically happens in projects in old homes, there were a few surprises but they were readily addressed and Greg communicated in advance when any work was out of scope. It was great working with all of them.

Purchased the home in August 2019.
Obvious rush by builder to finish house. Shortcuts everywhere.
Little to no follow-up on warranty claims. I have very detailed text and email trails to validate. Had gas turned off twice during the winter due to safety violations (not revealed as part of the close and or subsequent warranty requests) which were ignored. Seek specific protections & penalties if buying from this builder. Happy to provide additional detail.

08/30/2020 - While I appreciate the response from Norseman, the details are factually incorrect. The developer and the owner of Norseman are the same person. We have emails between the lawyers at time of sale that confirm that detail. Happy to post if you would like? I also did email this person with no response. It was directed through the COO of Norseman at the time.

As for the gas, again, not true. The bill was moved in to our name on the date of sale. I have the red tags from Enbridge from pre-sale, post-sale and 2nd follow-up. I have three months of written correspondence between myself and Norseman asking for solutions that were promised and not delivered. Happy to post if requested.

"This person wanted more for free, we denied to work for them."
That is a slanderous claim which I'd appreciate further confirmation on. Please share those details.

I'm also aware that this review was flagged by Norseman to HomeStars.
This post was removed and then reinstated by Homestars based on the detail I provided. Again, we tried to resolve this directly and were rebuffed. I'll let the facts speak for themselves here but if I was able to show Homestars the detail to have the post reinstated, stands to reason that the information I'm providing is correct.

These pictures speak out for a job done on door and window frames. I have to admit, these went unnoticed during the final handover inspection. I should have been careful in identifying these. They delivered on time which was good as we spent our Christmas that year in our new renovated home.

Our project started with JB (Sales) who is fantastic at his job! He was very patient, knowledgeable and accommodating. Even after the project started, he continued to be available for advice and support. Once the project started, we were in the good hands of MoH, our project manager. We really enjoyed working with MoH. His engineering background made him a very logical and practical project manager which is a skill you want your main contact to have so that he provides sounds advice and manages his team well. MoH's very professional and polite demeanour made it easy to work with him and his responsiveness gave us great comfort to know he cared about our project and helped keep us very up to date with what was going on. What also made our project successful were the sub-trades that Norseman uses. The tile, drywall, flooring, electrical, kitchen, and painting teams were amazing and we would want them again on any future project we may have. We were quite satisfied with Norsemen. Would have given a 10/10 if the completion schedule was tightened up so that we were back in our space a few weeks earlier as per plan. Thank you Norseman and especially MoH!

Norseman Construction did a great job on our bathroom renovation. They followed our plan while also making some helpful suggestions. They were flexible and able to accommodate changes that we wanted to make as the project progressed. Greg and Yury both did very good work, consulting with us as necessary to make sure that everything met our expectations.