re-do of condenser line from furnace
We had a flood in our basement due to freezing of a poorly plumbed condenser drain line. We needed to have it re-plumbed to drain somewhere indoors but didn't have a floor drain to use and weren't sure how to approach the fix. Three other companies (including one we'd worked with before) blew me off (failed to call back or follow up after the first call to set an actual appointment), but the guys at GVA set an appointment right away, arrived on time, made really good suggestions for different options and performed the work quickly, professionally, and for a reasonable rate. As a bonus, the guys were really excellent to talk to (very friendly, respectful, and didn't treat me like I was helpless/dumb/non-technical, as so many in the past have).
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?