I hired Dr. Tubs after trying to get another higher rated company on Homestars. The other company was booking 2 months in advance. The customer service I received at Dr. Tubs was great and the technician onsite was very pleasant as well. The tub looked really nice when they finished and they were in and out in about 3 hours. The job was slightly more than I was quoted because there was a reglaze that needed to be stripped away. Having said that, they did call and ask me if I wanted to proceed even though the price was slightly higher ($35 more). I appreciated the call as I am a contractor and I hate it when I'm quoted a price and then it's different on the day of installation.
There was one item my client wasn't too happy about. I think the old tub overflow was slightly wider than the new one we installed and so there is a section of the tub that is painted but decaying. It would've been nice to get a heads up on that and maybe some potential remedies for this.
All in all I was very pleased with my experience.
- Approximate cost of services:
- $500.00