Brookfield Homes

Builders
MARKHAM ON L3R5Y6
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HomeStars  >  Junk Removal in Markham  >  Brookfield Homes  >  Don’t waste your money and your time
Costabile in Aurora
Costabile in Aurora
2 reviews Aurora, ON
0/10

Don’t waste your money and your time

My experience with this building company has been nothing short of disheartening, marked by a series of disappointments that span the entire spectrum of their services. First and foremost, the customer service provided by this company is woefully inadequate. Attempts to seek assistance or clarification were met with a lack of responsiveness and a seeming disinterest in addressing concerns. The lack of communication and support during the purchasing process set the tone for what would become an ongoing struggle with this builder.

Upon taking possession of the property, the issues persisted, particularly in the realm of finishing. The attention to detail and craftsmanship exhibited by this company left much to be desired. The quality of the finishing work fell significantly below industry standards, resulting in a property that did not live up to the expectations set during the initial sales process. It was evident that corners had been cut, compromising the overall aesthetics and functionality of the living space.

The disappointment did not end there, as the post-possession experience proved to be equally challenging. Attempting to address any concerns or defects encountered after moving in proved to be an uphill battle. The process of getting repairs or necessary adjustments done was marred by delays, unresponsiveness, and a general lack of urgency on the part of the builder. This prolonged and frustrating experience significantly detracted from the joy of homeownership and left me questioning the company's commitment to customer satisfaction.

Furthermore, the overall experience with this building company, from the initial purchase to two years after taking possession, has cast a shadow on what should have been a milestone achievement. Instead of enjoying the pride of homeownership, I find myself grappling with ongoing issues and regretting my decision to invest in a property constructed by this company. The lack of accountability and commitment to delivering a quality product and service has left a lasting negative impression, and I would strongly caution others against considering this builder for their housing needs

Approximate cost of services:
$1,340.00
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